Recently I had a problem with my ISP, where the ISP-provided "modem" — it's a router — would lock up at least 3 times per day. I had router logs, many hundreds of Google results for that model and release of hardware showing this as a common problem, and simply wanted the ISP to provide a new router (it's a managed device). I replaced the router with a spare Airport Extreme and the problems disappeared, to be replaced with a warning from the ISP that they could't access my managed device" and the connection is provided contingent to using THIER router. However my point was to prove that their router is at fault.
How do you fare when trying to get through to a service provider that they actually DO know something in the field? How do you cut through the frontline support bull*hit and talk to someone who knows what they are doing? Should there be a codeword for this scenario?
Epoch uses a numeric priority system to determine the boot order of objects, supports a wide range of customizability, and doesn't require much anything except libc and /bin/sh (though /bin/sh can be omitted, not recommended). Epoch also features advanced service status reporting features and has service supervision.
I'm just here to ask the Slashdot community what they'd like to see in the next release, 1.3.0 "Fluoxetine", before I wrap it up.
There are generally 2 things I can't consider:
* Parallel service startup, because that can be done manually, and implementing it would make Epoch too complex IMHO.
* Switching away from the numeric priority system to "true" dependencies. I implemented the priority system because I liked the freedom it gives the end user.
Despite these omissions, your feedback matters to me. I want to make something everyone will want to use.
I would like to use a single system for all of this, but have yet to find something that will work well on the office side and the data center side. Free / open source solutions are preferred, but we're prepared to spend money on a commercial solution if it meets our needs. What would you recommend?
The organization doesn't have any knowledge management systems so the only way it seems I can pass on this information is by copying all the info into a series of documents, which isn't much fun to do in Outlook. Can my fellow Slashdotters can suggest a better approach? By the way, there's quite a lot of confidential stuff in there that my successor needs to know but which cannot leave the organization's existing systems.
I have used the product "TestLog" which is a well-thought-out product; has test matrix capabilities (and other good features); however it does not have any integration with JIRA. (Hint, hint: Atlassian, this is what you need!).
Is there any company that makes a "plug-in" for JIRA with a similar features to TestLog – test case management that is well thought out, not just an afterthought?