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Transitioning From Developer To Management?
Posted by
kdawson
on Tue Aug 28, 2007 05:41 PM
from the first-don't-get-a-pointy-haircut dept.
from the first-don't-get-a-pointy-haircut dept.
An anonymous reader writes "After 15+ years as a code monkey, mostly doing back-end systems design / development, I was surprised by recent developments at my workplace that have resulted in my being transitioned into a dual architect / managerial role within the next few weeks. While I am somewhat confident at this point in my career in my experience and training for an architect-type position, I have serious concerns about being able to properly fulfill the role as manager. Aside from 'Become a manager in 2 days' type books, what resources would you recommend I look to for guidance in this transition?"
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Submission: Transitioning from developer to management by Anonymous Coward
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Recommend (Score:5, Funny)
A comb for the pointy-hair on the sides of your head and wax for the shinny top.
Scott Adams' "serious" books FTW. (Score:5, Informative)
Do whatever the little white dog tells you to do.
Actually, I would Scott Adams' "serious" books: The Dilbert Principle and Way of the Weasel are pretty good explanations of why managers act the way they do. Your typical PHB usually has very good business reasons for the stupid things he does, but since he's technically incompetent, he'll attempt to achieve these valid business goals by means that are unlikely at best, and impossible at worst.
Witness our earlier Slashdot thread about a judge not knowing that "storing" logs in RAM is fundamentally different than "storing" logs on disk. She's got a good legal reason to expect that when someone is told to "turn over the logs", that they turn over all the logs. But because she's an idiot, she's very angry and confused when she finds out that RAM just. doesn't. work. like. that.
Your advantage is that you've got the technical background; the Adams books will explain good (techie) management skills in language that you can use with fellow PHBs. Tell your fellow managers "I make sure my employees can leave by 5pm", and they'll wonder why you're harboring a bunch of slackers. But if you phrase it as "if my employees can't get their work done by 5, then the fault is with our management/scheduling/business processes, so let's, as managers, figure out how to improve those processes", and all of a sudden the PHBs love it.
PHBs are funny that way. As soon as it sounds like it's their idea, they love it. Your job, as a non-pointy-haired boss, is to make sure that the ideas your fellow PHBs "love" will be good ones.
Parent
Re:Scott Adams' "serious" books FTW. (Score:5, Insightful)
She's not an idiot. She's just not technical. There is a big difference between the two.
Your advantage is that you've got the technical background
For now. You have a technical background for now. I used to be an engineer, and a pretty good one at that. I was certainly one of the top technical people at the company when it came to understanding and solving customer problems. I've been a manager for two years now...and my technical skills are shot. I know enough to keep up with conversations, but ask me to do any real down and dirty troubleshooting and I'm back to being a babe in the woods.
It's not that I dislike the manager role; it presents some interesting challenges. But don't rely on your technical skills to save you when you're flailing as a manager, because within a month or two your former co-workers and now underlings will be passing you by.
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Uh, no, she's an idiot. (Score:3, Insightful)
Someone who isn't technical would be your grandmother, to whom RAM doesn't matter; nor does her idea of how RAM works really matter to anyone. (Other than to simply annoy you when talking about computers with yer grandma.)
A Federal Judge who has no interest in stopping by even their local mom and pop computer shop to learn about something she so obviously knows nothing about, when the livelihood of people is at stake, is an idiot.
Re:Scott Adams' "serious" books FTW. (Score:5, Insightful)
Yes but the difference is that an intelligent, non-technical person will know that they are beyond the area of their expertise and stop and ask a technical person about it whereas an idiot will happily charge in without a clue. Hence she is an idiot.
More on topic my advice to a new manager would be the above: do not be afraid to stop and ask questions from your underlings. You might be worried that it makes you look ignorant but it is far, far worse to not ask questions and do something really stupid like the aforementioned judge. Think about it: would "Judge Asks for Technical Advice from Expert" make Slashdot headlines (assuming Zonk is on holiday
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Re:Scott Adams' "serious" books FTW. (Score:4, Insightful)
In fact, the judge made a perfectly reasonable order which all three of you have completely misunderstood before happily charging in without a clue.
So, who are the idiots?
Getting back to the original question, this exchange certainly demonstrates why managing developers (and IT people in general) is so difficult. I don't think there's any other field where people have such disproportionately inflated assessments of themselves and so much misplaced contempt for others.
Parent
Re:Scott Adams' "serious" books FTW. (Score:4, Funny)
Are you in this field by any chance?
With a 4 digit Slashdot UID? [slashdot.org] What do YOU think?
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Is there an obligation to understand the ruling? (Score:5, Informative)
Now, if the judge ordered the production of items that HAD BEEN in RAM, or ordered that EVERYTHING in RAM was logged, then you'd be right to complain, but that isn't what the judge said. A small set of data was asked for, and 'it's only in RAM' was correctly not accepted as an excuse to not be able to follow the order.
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Re:Scott Adams' "serious" books FTW. (Score:5, Insightful)
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Re:Scott Adams' "serious" books FTW. (Score:4, Insightful)
I also ANAL, but I am in a leading role in the technology management of my company and deal with legal inquiries regularly. I would say that Yes, the judge could order you to do this. No different than the fact that companies are required to maintain copies of chat messages, which also are generally transient.
Because it is physically possible to do what is being requested by the judge, either in your example or the ruling in the case, then a judge can order you to do it. Just because it means a little work on behalf of the company is not a valid reason for not doing it. If the company could prove a severe financial burden would be caused by the ruling, then they might (again, IANAL) be able to argue against it. I don't think that is the case here where the judge is basically saying to add persistent logging capabilities.
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Re:Scott Adams' "serious" books FTW. (Score:5, Funny)
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Re:Recommend (Score:5, Insightful)
This can be true in a passive sense, when a good manager acts as a blast shield to protect the team from things such as
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Re:Recommend (Score:5, Funny)
A good manager = a good buffer.
If you have buffer overflow there will be a heap of unwanted behavior from your employees.
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Re:Recommend (Score:5, Interesting)
I also agree with the "good manager = good buffer" statement, but I'd even take it a step further. Great managers have requirements analysts, support personnel, etc. get the information from the customer. Then they form a plan and assign tasks to their development team. In my experience, this works rather well.
I'm totally going off on a tangent... back to your original question. Karl Wiegers' Software Requirements and More About Software Requirements are both geared towards requirements analysis, but have a lot of info that anybody in IT (and especially project managers) would find pretty useful... Both are worth checking out. I've also heard lots of praise for The Mythical Man-Month, but I've never gotten a chance to read it. Besides those, I would skip books on general management techniques and go straight for anything on software engineering or project management. The R.S. Pressman [rspa.com] website probably has even more recommendations.
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Damn (Score:5, Insightful)
Damn. I took a similar class. The main things I remember is that "competent employees are promoted until they become uncompetent" and "It is more advantageous to have a technical person doing technical work and an incompetent person doing mangerial work instead of vice-versa".
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Re:Damn (Score:5, Funny)
Great, you broke it to him. Such tact.
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Leadership and management (Score:4, Insightful)
While funny, your comment doesn't do much to encourage the OP to move upward into management.
Effective/successful management is a combination of leadership and management. Management is the process of getting things done, repeatability, auditability, process, etc. Leadership is defining direction, pushing initiatives, etc. A typical boss only does management - you see that all the time. But great bosses are a combination of the two. Note that just being a leader is not a complete picture for a good boss, as nothing really gets done.
Yes, it is important for the successful manager/leader to not do the technical work. When a manager/leader starts to do that, he or she becomes too focused on the "what are we doing" and isn't able to focus on the "what should we be doing". Yes, as a line manager you need to retain technical skills, but you shouldn't do so by doing programming or sysadmin. I try to encourage people at that level to not get their hands on systems - you hired competent staff to do it. A big part of making the transition into management is learning to let go of some of your current technical duties. I'd advise the OP, when he makes the move into management/leadership, to stop coding. Do your best to avoid giving too-technical requirements - "we'll use an AJAX app to do ___" is less good than "we need to do ___". Let the tech team decide what technology to use. Your job should not involve technical details.
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Re:Recommend (Score:4, Interesting)
Mythical Man Month is a good read, I highly recommend it. Sure, it is full of things that you'll say "no duh" when you get done reading it, but you'll have read it and you'll know for certain not to make those mistakes. Plus you can whip it out when other managers ask you about software stuff and you'll look impressive because they haven't read it.
I would say this: be lazy. Try to avoid doing anything that makes more work for you and your team than is necessary. That doesn't mean that you should avoid work... it just means that you need to apply yourself and your team in the most efficient way possible.
I would also say this, don't be afraid to be certain of something and never be afraid to be proven wrong. If someone proves you wrong, concede the point and move on. Don't get stuck following a bad decision with justifications. Get back on track and move on.
Good luck too!
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Management should be like lubrication in an engine (Score:5, Insightful)
The best managers reasise that employees don't work "for them", but instead they work for the employees, helping get rid of obstacles so that the employees can give of their best.
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Re:Recommend (Score:5, Interesting)
All this is sort of avoiding the primary, fundamental issue: when you are a manager you have the power (and responsibility) to fire someone.
This is the real rub. Can you do it?
In my case, I came to a decision that I needed to fire a developer who was completely inadequate to the position. Only this: she was one of the sweetest, kindest people I have ever met. Additionally, if I were to let her go, she would be sent back to India - forcing her husband to also go back. It would have been devastating to them.
So what to do? She was not able to perform her job function and it was costing the company revenue. On the other hand, I wouldn't have been surprised to see Bambi walk up and eat out of her hand whilst blue jays perched on her shoulder (this is how kind hearted and sweet the girl was).
And I had to fire her.
So I tried.
And failed.
I came to find out this about myself: when confronted with a tearful employee who says she'll do anything, including work for half the salary if only I won't fire her - I cave.
This turned out, in the long run, to be one of the worst management decisions I've ever made. I agreed to keep her on at a reduced salary. She continued to perform inadequately but over time she had been with the company long enough that dismissing her wasn't an option.
Everything she wrote ended up having to be completely rewritten and she wasn't learning from experience or coaching. Even though she was working at a reduced salary, she ended up costing the company a high multiple of her salary in lost productivity, alienated clients and rework costs.
So what was the "right" thing to do in that situation? On the one hand, I felt a moral imperative to help this kind, tender and wonderful person. On the other, I had a commitment and moral responsibility to the company I worked for.
Finally, I reached the correct solution: I resigned my position as manager of the team.
As I'm sure you've noticed, I am personally not suited for management. I will never put myself in that situation again.
Just because I'm a talented developer, doesn't mean that I have the ability to make tough managerial decisions when they are called for. Those are two different skill sets, and one of the reasons that I tend to not resent my managers. Firing someone is brutal, and unless you are comfortable with those types of decisions and _sticking_with_them_ I strongly recommend that you avoid the managerial gig and stay in development.
-Clay
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Re:Recommend (Score:4, Insightful)
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Re:Recommend (Score:4, Insightful)
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Re:Recommend (Score:4, Insightful)
I had to look past the sunbeams and imagine the impact both on the firm and the guy if he stayed on. It wouldn't have been good for us, or for him. The guy should have been a life coach or a priest and by not taking the step of sacking him I was keeping him from a chance to do good somewhere else. Sucked having to tell him.
Then later I found out he'd fabricated everything in his resume in the first instance, coached his friends to act as references (who looks past the phone number?) and screwed up a bid that would have employed another dozen peeps. Sucked finding that out.
Advice? Don't assume you know everything about people, just like you never assumed you knew everything about software or hardware. HR people -- good ones -- can help, and so would a bit of reading about psychology, body language, every possible fad or truth about knowing people from the best sources you can find. People are a lot more difficult than software. Learn your subject, grasshopper.
Parent
Re: (Score:3, Funny)
Indeed, that's why every manager, on the first day, gets a private meeting with Dr. Spaalzbad and his faithful assistant, Gorky, who proceed to remove his brain and replace it with shredded paper from Legal. Thus the new manager can becoming overtly concerned over the mundane, stupid and non-existent, say the most moronic things, and possess no evidence of intelligence.
best management book ever...EVER! (Score:5, Insightful)
Re:best management book ever...EVER! (Score:4, Funny)
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Re:best management book ever...EVER! (Score:5, Informative)
Much like The Art of War is really about how to make Peace, How to Win Friends and Influence People [wikipedia.org] is not about how to make others just do what you want... it is about understanding the elements of social conduct which make us tick. It's about how to inspire the people you work with. How to hold your tongue, when you truly shouldn't say anything. How to accept the good ideas of your coworkers, and how best to speak when their idea isn't so great.
It's one of the most valuable books on social conduct that you can ever read. Check it out.
- DaftShadow
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BEWARE (Score:5, Insightful)
Re: (Score:3, Interesting)
At least with a cliff, the pain is short-lived and they can replace you quickly.
The best advice won't come from a book. (Score:5, Insightful)
Always listen to them and hear what they're telling you.
Re: (Score:3, Insightful)
Management is realtively simple (Score:5, Insightful)
2. Never assume that anyone has nothing to add to a conversation
3. Keep your shit together; be organized.
4. Realize that even if you follow the above rules there will be politics and CYA that will make you miserable from time to time.
Re:Management is realtively simple (Score:5, Funny)
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Re:Management is realtively simple (Score:5, Funny)
You've clearly got no idea how to be a manager. Let me translate that for you...
Be people-smart with a view to enhancing workplace synergy.
Respect the value of human capital. Gift a space for discussants to talk through their concerns and add value to the dialogue.
Work smarter, and keep on top of your key performance indicators.
Prepare for, and manage, corporate disconnects.
There, now you're ready to be a manager!
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Re:Management is realtively simple (Score:5, Funny)
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Re:Management is realtively simple (Score:5, Funny)
I'm pleased the concept resonated with you.
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Running shoes.... (Score:5, Informative)
You'll spend 120% of your time in meetings, doing paperwork, reporting on issues to upper management, delivering managements responses to underlings and never have a moment to yourself.
You'll find yourself doing your own tasks after that, so that a normal 40 hour week will become a normal 60 to 80 hour week, and you'll still feel like you're falling behind.
Your own experience! (Score:5, Insightful)
The Dilbert Principle (Score:3, Funny)
> look to for guidance in this transition?
The above captioned book has everything you'll need to know.
Saving Private Ryan quote... (Score:4, Insightful)
"Gripes go up, not down, always up."
No matter how dumb an idea is from upper management, try to put a positive spin on it to your employees, but if it's truly stupid then gripe like hell about it to your boss!
Development to Managerial - People skills... (Score:5, Insightful)
Leaping in does work for some people - but if your company has tuition reimbursement, I would seriously recommend taking management courses in a college environment. While a lot of people seem to think that management is a snap - there is things that seasoned professionals and professors can teach you that will keep you a step ahead of common pitfalls of entry-level managerial work.
If you really MUST do it solo, you could look into obtaining a list of books used in a Business Administration program and seek to study them in your own time. Many have valuable insight into little encountered tid-bits that might not seem valuable at the time - but can crop up at the strangest times and places.
And remember - it's an art as well as a science. A good rounded education will allow you to relate to the more human aspect of management versus the technical part of the development career path you held.
Mentoring (Score:5, Informative)
Also, don't be afraid of asking your upline for guidance and direction. He/she will know that this is your first foray into management, and if they're any good at all, will expect you to ask questions. It's not a sign of weakness to ask when you don't know something.
Finally, think about the bosses you've had over the course of your career. Do the things you liked them doing, avoid the things you didn't like. This is one of the best ways to find what your own management style is.
Good Topic (Score:4, Insightful)
I'm going through something similar myself. I've found that I've had to readjust my up-front goals. As a coder, I was more interested in how to accomplish something and, in point of fact, getting it accomplished.
As a manager, I've found it becomes just as important to demonstrate progress (not just results), and to make sure that what has been asked of me is achievable, measurable and makes business sense for the company.
Also, don't underestimate the importance of compliance stuff (SOX if you are with a public company, HIPAA if with a medical organization, PCI for credit cards, etc.). It all seems like a big waste of time but getting through audits and such is critical.
And, for those who say "don't take the management job, ignore them." When they have to move out of mom's basement, they will be more sympathetic to you.
Look into certs (Score:5, Interesting)
I just recently became a lead and know from the projects I've worked on, that I would be a better manager. So I'm finally doing something about it and pursuing the project management path. I just picked up the All-in-One CAPM/PMP exam guide and the recommended study path for the CAPM is a month. As with most jobs you'll learn the bulk from doing it, but the cert won't hurt and may give you the jump start and mind set to help you get started.
some folks love certs and some hate them, but I've never had issue with getting them and I've always learned a few things along the way no matter how well I thought I knew a particular topic.
It's not complex, but not easy (Score:5, Informative)
Good resources for you:
Some tips:
YMMV, and good luck!
Be sure you want to do this (Score:4, Insightful)
I realized I have something I'm good at and really enjoy doing. In the interest of not spoiling a good thing, I decided to stay a techie and I've been very happy with my choice.
Are you really sure you want to make this transition?
Rands and Joel (Score:4, Interesting)
Rands on Management: http://www.randsinrepose.com/cat_management.html [randsinrepose.com]
Rands's Book: http://managinghumans.com/ [managinghumans.com] (Direct to Amazon: http://www.amazon.com/Managing-Humans-Humorous-So
Joel on Software: http://www.joelonsoftware.com/ [joelonsoftware.com]
Good luck! It's great to hear about people who care enough to want to do it right.
The hardest job in the biz... (Score:4, Informative)
1) Your first priority is doing what is right for the company. If you are just trying to always "be the great guy" to your team, you are a horrible manager and horrible for the company. Do the right thing for the company and the rest will follow.
2) You are not an architect anymore. - Let the architects and software developers design and write the software. Your job is to ensure that the team has what they need to do their job.
3) You are not a coder anymore. - Put practices in place which allow the software developers and architects to keep code quality high.
4) You are not an individual contributor anymore. - Your own achievements are solely based on the achievements of your team. You did your job well if you team did a good job.
4) You have to give negative feedback. - People need to know when they are screwing up. If somebody has body odor, you need to tell them to clean it up. If somebody is consistently late, you have to tell them to get their asses in on time. If somebody is a negativist, you have to tell them to get a better attitude. If someone is surfing too much, you have to tell them to stop. If some coder is going off in the weeds chasing butterflies and losing track of a feature, you need to tell that person to get back on task. The worst kind of conflict is ignored feedback.
5) You have to give positive feedback. - When somebody does a good job, tell them. If someone kicked ass on a feature, tell them. If someone finds a hairy defect and fixes it, give praise. If someone works long hours one day, give them a free day off, or give them a gift certificate to take the family out. Whatever.
6) The "open door" policy is lazy bullshit. You have to have frequent informal one-on-one meetings. - People need to venue to vent, ask questions, voice concerns, et cetera. All people. Even the quiet ones. Be proactive and give your team a predictable place to do that. You will offset a lot of potential risks this way.
That's all I can think of off the top of my head. I was a shitty manager at first. Over the years, I have learned each one of the above lessons -- usually after a serious screwup.
Good luck to you new software development managers. I truly believe it is the hardest job in software engineering. But stick with it. Once you get good at it... it can be very fulfilling.
But not worse than ACs bitching and moaning (Score:5, Insightful)
Dude, no one gives a shit about you life.
Nobody gives a shit about your comment.
Don't speak for the rest of us, particularly when you don't have the minimal courage required to associate your whining comment with a Slashdot handle. Counterpunchers like you a dime a dozen. Talk when you have something useful to contribute. Otherwise, shut your yap. You may learn something.
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Re: (Score:3, Insightful)
My response is "why?"
Have you ever tried a career as a hair stylist? Why not? You never know, you might be really good at it.
You probably haven't tried it because you're not trained for it, you never studied for it, and most of all, you weren't interested in it. (My apologies if you really are a hair stylist, but given this forum's nature, I think it's a pretty safe assumption you aren't, so it should be a good example.)
It's the same with this guy's new