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Learning High-Availability Server-Side Development?

Posted by kdawson on Thu Aug 23, 2007 10:57 AM
from the servers-not-breaking-a-sweat dept.
fmoidu writes "I am a developer for a mid-size company, and I work primarily on internal applications. The users of our apps are business professionals who are forced to use them, so they are are more tolerant of access times being a second or two slower than they could be. Our apps' total potential user base is about 60,000 people, although we normally experience only 60-90 concurrent users during peak usage. The type of work being done is generally straightforward reads or updates that typically hit two or three DB tables per transaction. So this isn't a complicated site and the usage is pretty low. The types of problems we address are typically related to maintainability and dealing with fickle users. From what I have read in industry papers and from conversations with friends, the apps I have worked on just don't address scaling issues. Our maximum load during typical usage is far below the maximum potential load of the system, so we never spend time considering what would happen when there is an extreme load on the system. What papers or projects are available for an engineer who wants to learn to work in a high-availability environment but isn't in one?"
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  • Well... (Score:4, Informative)

    by Stanistani (808333) on Thursday August 23 2007, @11:08AM (#20330685) Homepage Journal
    You could start by reading this book [oreillynet.com] for a practical approach:

    Zawodny is pretty good...
    • Re:Well... (Score:4, Informative)

      by tanguyr (468371) <tanguyr+slashdot@gmail.com> on Thursday August 23 2007, @11:35AM (#20331043) Homepage
      I also recommend the book Building Scalable Web Sites [oreilly.com], also from O'Reilly. Loads of good ideas on clustering, performance monitoring, even some ideas on scaling the development process itself. Scalability and high availability are not the same thing, but much of the material covered in this book is relevant to both. /t
    • Is that most of them have poor native APIs when it comes to scalability. Some of them have something like

      handle = query("SELECT...");
      /*do something*/
      result = wait(handle);

      But that is far from optimal. When will they be smart and release an async API that notifies you via callback when complete? This would be very useful for apps that need maximum scalability.

      Microsoft's .NET framework is actually a great example of doing the right thing - it has these types of async methods all over the place. But then you have to deal with cross-platform issues and problems inherent with a GC.

      It's not that much different for web frameworks either. None that I've tried (RoR, PHP, ASP.NET) have support for async responding - they all expect you to block execution should you want to query a db/file/etc. and just launch boatloads of threads to deal with concurrent users. I guess right now with hardware being cheaper it is easier to support rapid development and scale an app out to multiple servers.

      • by Khazunga (176423) on Thursday August 23 2007, @12:19PM (#20331667) Homepage

        Most databases have async APIs. Postgresql and mysql have them in the C client libraries. Most web development languages, though, do not expose this feature in the language API, and for good reason. Async calls can, in rare cases, be useful for maximizing the throughput of the server. Unfortunately, they're more difficult to program, and much more difficult to test.

        High scale web applications have thousands of simultaneous clients, so the server will never run out of stuff to do. Async calls have zero gain in terms of server throughput (requests/s). It may reduce a single request execution time, but the gain does not compensate the added complexity.

  • Here goes... (Score:3, Informative)

    by Panaflex (13191) * <convivialdingo@yaho[ ]om ['o.c' in gap]> on Thursday August 23 2007, @11:15AM (#20330785)
    Ok, first up:
    1. Check all your SQL and run it through whatever profiler you have. Move things into views or functions if possible.
    2. CHECK YOUR INDEXES!! If you have SQL statements running that slow, the likely cause is not having proper indexes for the statements. Either make an index or change your SQL.
    3. Consider using caching. For whatever platform you're on there's bound to be decent caching.

    That's just the beginning... but the likely cause of most of your problems. We could go on for a month about optimizing.. but in the end if you just stuck with what you have and checked your design for bottlenecks you could get by just fine.
  • by dominux (731134) on Thursday August 23 2007, @11:17AM (#20330823) Homepage
    start by being clear about what you want to achieve. If it is HA then you want to look at clustering, failover, network topology, DR plans etc. If it is HP then look for the bottlenecks in the process, don't waste time shaving nanoseconds off something that wasn't bothering anyone. At infrastructure level you might think about cacheing some stuff, or putting a reverse proxy in front of a cluster of responding servers. In general disk reads are expensive but easily cached, disk writes are very expensive and normally you don't want to cache them, at least not for very long. Network bandwidth may be fast or slow, latency might be an issue if you have a chatty application.
  • by Applekid (993327) on Thursday August 23 2007, @11:20AM (#20330873)
    Our in-house applications don't get built around performance at all (personally I find it disappointing but I don't write the rules... yet). We generally scale outwards: replicated databases, load distribution systems, etc.

    Many of the code guidelines we have established are to aid in this. Use transactions, don't lock tables, use stored procedures and views for anything complicated, things like that.

    I guess my answer is that we delegate it to the server group or the dba group and let them deal with it. I guess this means the admins there are pretty good at what they're doing. :)
  • There are some good presentations on the web about how youtube, digg, google etc handle their scaling issues. Here's an example: http://video.google.com/videoplay?docid=-630496435 1441328559 [google.com]
  • check these out... (Score:4, Informative)

    by BillAtHRST (848238) on Thursday August 23 2007, @11:25AM (#20330939)
    These are both decent starting points. Please report back if you find something good -- I'd be very interested.
    http://highscalability.com/ [highscalability.com]
    http://www.allthingsdistributed.com/ [allthingsdistributed.com]
  • by funwithBSD (245349) on Thursday August 23 2007, @11:25AM (#20330941)
    Stress testing? Use LoadRunner or some other tool to simulate users.

    If you are using Java on Tomcat, BEA, or Websphere, use a product like PerformaSure to see a call tree of where your Java program is spending it's time. Sorts out how long each SQL takes too, and shows you what you actually sent. If you have external data sources, like SiteMinder, it will show that too.

    If you mean "What happens if we lose a bit of hardware" simulate the whole thing on VMware on a single machine and kill/suspend VMs to see how it reacts.

    Most importantly, MAKE SURE YOU MODEL WHAT YOU ARE TESTING. IF you are not testing a scaled up version of what users actually do, you have a bad test.
  • From what I have read in industry papers and from conversations with friends, the apps I have worked on just don't address scaling issues. Our maximum load during typical usage is far below the maximum potential load of the system, so we never spend time considering what would happen when there is an extreme load on the system.

    Is it just me, or is the question hopelessly confused? He's using the term "availability" but it sounds like he's talking about "scalability."

    Availability is basically percentage of uptime. You achieve that with hot spares, mirroring, redundancy, etc. Scalability is the ability to perform well as workloads increase. Some things (adding load-balanced webservers to a webserver farm) address both issues, of course, but they're largely separate issues.

    The first thing this poster needs to do is get a firm handle on exactly WHAT he's trying to accomplish, before he can even think about finding resources to help him do it.
  • by srealm (157581) <[prez] [at] [goth.net]> on Thursday August 23 2007, @11:47AM (#20331189) Homepage
    I've worked in multiple extremely super-scaled applications (including ones sustaining 70,000 connections at any one time, 10,000 new connections each minute, and 15,000 concurrent throttled file transfers at any one time - all in one application instance on one machine).

    The biggest problem I have seen is people don't know how to properly define their thread's purpose and requirements, and don't know how to decouple tasks that have in-built latency or avoid thread blocking (and locking).

    For example, often in a high-performance network app, you will have some kind of multiplexor (or more than one) for your connections, so you don't have a thread per connection. But people often make the mistake of doing too much in the multiplexor's thread. The multiplexor should ideally only exist to be able to pull data off the socket, chop it up into packets that make sense, and hand it off to some kind of thread pool to do actual processing. Anything more and your multiplexor can't get back to retrieving the next bit of data fast enough.

    Similarly, when moving data from a multiplexor to a thread pool, you should be a) moving in bulk (lock the queue once, not once per message), AND you should be using the Least Loaded pattern - where each thread in the pool has its OWN queue, and you move the entire batch of messages to the thread that is least loaded, and next time the multiplexor has another batch, it will move it to a different thread because IT is least loaded. Assuming your processing takes longer than the data takes to be split into packets (IT SHOULD!), then all your threads will still be busy, but there will be no lock contention between them, and occasional lock contention ONCE when they get a new batch of messages to process.

    Finally, decouple your I/O-bound processes. Make your I/O bound things (eg. reporting via. socket back to some kind of stats/reporting system) happen in their own thread if they are allowed to block. And make sure your worker threads aren't waiting to give the I/O bound thread data - in this case, a similar pattern to the above in reverse works well - where each thread PUSHING to the I/O bound thread has its own queue, and your I/O bound thread has its own queue, and when it is empty, it just collects the swaps from all the worker queues (or just the next one in a round-robin fashion), so the workers can put data onto those queues at its leisure again, without lock contention with each other.

    Never underestimate the value of your memory - if you are doing something like reporting to a stats/reporting server via. socket, you should implement some kind of Store and Forward system. This is both for integrity (if your app crashes, you still have the data to send), and so you don't blow your memory. This is also true if you are doing SQL inserts to an off-system database server - spool it out to local disk (local solid-state is even better!) and then just have a thread continually reading from disk and doing the inserts - in a thread not touched by anything else. And make sure your SAF uses *CYCLING FILES* that cycle on max size AND time - you don't want to keep appending to a file that can never be erased - and preferably, make that file a memory mapped file. Similarly, when sending data to your end-users, make sure you can overflow the data to disk so you don't have 3mb data sitting in memory for a single client, who happens to be too slow to take it fast enough.

    And last thing, make sure you have architected things in a way that you can simply start up a new instance on another machine, and both machines can work IN TANDEM, allowing you to just throw hardware at the problem once you reach your hardware's limit. I've personally scaled up an app from about 20 machines to over 650 by ensuring the collector could handle multiple collections - and even making sure I could run multiple collectors side-by-side for when the data is too much for one collector to crunch.

    I don't know of any papers on this, but this is my experience writing extremely high performance network apps :)
  • by smackenzie (912024) on Thursday August 23 2007, @11:50AM (#20331235)
    I see a lot of recommendations for various technologies, software packages, etc. -- but I don't think this addresses the original question.

    What you are asking about, of course, is enterprise-grade software. This typically involves an n-tier solution with massive attention to the following:

    - Redundancy.
    - Scalability.
    - Manageability.
    - Flexilibility.
    - Securability.
    - and about ten other "...abilities."

    The classic n-tier solution, from top to bottom is:

    - Presentation Tier.
    - Business Tier.
    - Data Tier.

    All of these tiers can be made up of internal tiers. (For example, the Data Tier might have a Database and a Data Access / Caching Tier. Or the Presentation Tier can have a Presentation Logic Tier, then the Presentation GUI, etc.)

    Anyway, my point is simply that there is a LOT to learn in each tier. I'd recommend hitting up good ol' Amazon with the search term "enterprise software" and buy a handful of well-received books that look interesting to you (and it will require a handful):

    http://www.amazon.com/s/ref=nb_ss_gw/002-8545839-8 925669?initialSearch=1&url=search-alias%3Daps&fiel d-keywords=enterprise+software+ [amazon.com]

    Hope this helps.
  • Statelessness (Score:4, Interesting)

    by tweek (18111) on Thursday August 23 2007, @12:13PM (#20331559) Homepage Journal
    I don't know if anyone has mentioned it but the key to a web application being scalable horizontally is statelessness. It's much easier to throw another server behind the load balancer than it is to upgrade the capacity on one. I've never been a fan of sticky sessions myself. This requires a different approach to development in terms of memory space and what not. With a horizontally scalable front tier, you can't always guarantee that someone will be talking to the same server on the next request that they were on the previous request. It requires a little more overhead in terms of either replicating the contents of memory between all application servers or on the database tier because you persist everything to the database.

    At least that's my opinion.
  • by Jailbrekr (73837) <jailbrekr@digitaladdiction.net> on Thursday August 23 2007, @12:39PM (#20331963) Homepage
    you work for Skype, don't you?
    • Re: (Score:3, Interesting)

      I just finished reading that paper and was left with the impression that I had just wasted 10 minutes. I could not find a single insightful part of their algorithm - and in fact can enumerate several 'prior art' occurrences form my CPSC 102 class during my undergrad - all were lab assignments.

      I did, however, find this sentence disturbing:

      However, given that there is only a single master, its failure is unlikely; therefore our current implementation aborts the MapReduce computation if the master fails.

      Huh? So, because there is only one master it is unlikely to fail? This job takes hours to run. This is similar to saying that if you have one web server, it is unlikely

      • No fallacy.... (Score:5, Insightful)

        by encoderer (1060616) on Thursday August 23 2007, @02:20PM (#20333479)

        Huh? So, because there is only one master it is unlikely to fail?

        Yes. If you take that sentence in context, the answer is "Yes." Compared to the likelihood that one of the thousands of worker-machines will fail during any given job, it IS unlikely that the single Master will fail. Moreover, while any given job may take hours to run, it also seems that many take just moments. Furthermore, just because a job may take hours to run doesn't mean it's CRITICAL that it be completed in hours. And, at times when a job IS critical, that scenario is addressed in the preceeding sentence: It is easy for a caller to make the master write periodic checkpoints that the caller can use to restart a job on a different cluster on the off-chance that a Master fails.

        If a job is NOT critical, the master fails, the caller determines the failure by checking for the abort-condition, and then restarts the job on a new cluster.

        It's not a logical fallacy, nor is it a bad design.

        For the benefit of anyone reading thru, here is the parapgraph in question. It follows a detailed section on how the MapReduce library copes with failures in the worker machines.

        It is easy to make the master write periodic checkpoints of the master data structures described above. If the master task dies, a new copy can be started from the last checkpointed state. However, given that there is only a single master, its failure is unlikely; therefore our current implementation aborts the MapReduce computation if the master fails. Clients can check for this condition and retry the MapReduce operation if they desire.
        • Re:2 words (Score:5, Informative)

          by stonecypher (118140) <stonecypher.gmail@com> on Thursday August 23 2007, @01:16PM (#20332441) Homepage Journal
          This is a bit like saying "auto mechanics is a matter of turning a wrench," and when someone points out to them that there's a lot more to it, saying "well then maybe you could teach me to be a mechanic in your reply." If scalability was an issue simple enough to explain in a slashdot post, people wouldn't have trouble with it. Scalability isn't a problem; it's a family of problems. Suggesting that a single algorithm from a single library magically waves away the issues involved in a heavily parallel server is simply an exposition that you aren't aware what goes into scalable servers.

          The Macy's Door Problem is a great example of a Scalability 101 problem that map_reduce has no way to address. In the early 30s, when most department stores were making big, flashy front entrances to their stores with big glass walls and paths for 12 groups of people at a time, doormen, signage, the whole lot, Macy's elected to take a different approach. They set up a small door with a sign above it. The idea was simple: if there was just the one door, it would be a hassle to get in and out of the store; thus, it would always look like there was a crowd struggling to get in - as if the store was just so popular that they couldn't keep up with customer foot traffic. The idea worked famously well.

          In server design, we use that as a metaphor for near-redline usage. There's a problem that's common in naïve server design, where the server will perform just fine right up to 99%. Then, there'll be a tiny usage spike, and it'll hit 101% very briefly. However, the act of queueing and disqueueing withheld users is more expensive than processing a user, meaning that even though the usage drops back to 99%, by the time those 2% overqueue have been processed, a new 3% overqueue has formed, and performance progressively drops through the floor on a load the application ought to be able to handle. I should point out that Apache has this problem, and that until six years ago, so did the Linux TCP stack. It's a much more common scalability flaw than most people expect.

          Now, that's just one issue in scalability; there are dozens of others. However, map_reduce has literally nothing to say to that problem. Do I need to rattle off others too, or maybe is that good enough? I mean, we have the exponential growth of client interconnections (Metcalfe's Law, which is easily solved with a hub process;) we have making sure that processing workloads is linear growth (that is, o(1) as opposed to o(lg n) or worse), which means no std::map, no std::set, no std::list, only pre-sized std::vector and very careful use of hash tables; we have packet fragmentation throttling; we have making sure that you process all clients in order, to prevent response-time clustering (like when you load an apache site and it sits there for five seconds, so you hit reload and it comes up instantly,) all sorts of stuff. Most scalability issues are hard to explain, but maybe that brief list will give you the idea that scalability is a whole lot bigger of an issue than some silly little google library.

          Talk to someone who's tried to write an IRC server. Those things hit lots of scalability problems very early on. That community knows the basics very, very well.
    • I keep hearing about Erlang being the next greatest thing since sliced bread... unfortunately, I don't have time to look into it too much. Could someone give me an 'elevator' pitch on what makes it so great for threading? Is it encapsulation based objects, a thread base class, or what? How does it handle cache coherency on SMP?
      • by stonecypher (118140) <stonecypher.gmail@com> on Thursday August 23 2007, @01:02PM (#20332243) Homepage Journal
        It's not something you can cram into an elevator pitch; erlang is an entirely different approach to parallelism. If you know how mozart-oz, smalltalk or twisted python work, you've got the basics.

        Basically, processes are primitives, there's no shared memory, communication is through message passing, fault tolerance is ridiculously simple to put together, it's soft realtime, and since it was originally designed for network stuff, not only is network stuff trivially simple to write, but the syntax (once you get used to it) is basically a godsend. Throw pattern matching a la Prolog on top of that, dust with massive soft-realtime scalability which makes a joke of well-thought-of major applications (that YAWS vs Apache [www.sics.se] image comes to mind,) a soft-realtime clustered database and processes with 300 bytes of overhead and no CPU overhead when inactive (literally none,) and you have a language with such a tremendously different set of tools that any attempt to explain it without the listener actually trying the language is doomed to fall flat on its face.

        In Erlang, you can run millions of processes concurrently without problems. (Linux is proud of tens of thousands, and rightfully so.) Having extra processes that are essentially free has a radical impact on design; things like work loops are no longer nessecary, since you just spin off a new process. In many ways it's akin to the unix daemon concept, except at the efficiency level you'd expect from a single compiled application. Every client gets a process. Every application feature gets a process. Every subsystem gets a process. Suddenly, applications become trees of processes pitching data back and forth in messages. Suddenly, if one goes down, its owner just restarts it, and everything is kosher.

        It's not the greatest thing since sliced bread; there are a lot of things that Erlang isn't good for. However, what you're asking for is Erlang's original problem domain. This is what Erlang is for. I know, it's a pretty big time investiture to pick up a new language. Trust me: you will make all your time back in writing far shorter, far more obvious code than you did in learning the language. You can pick up the basics in 20 hours. It's a good gamble.

        Developing servers becomes *really* different when you can start thinking of them as swarms.
          • Re:Impressive (Score:4, Informative)

            by stonecypher (118140) <stonecypher.gmail@com> on Thursday August 23 2007, @07:17PM (#20337375) Homepage Journal

            We aren't talking a win32 style message pump kind of message passing mechanism, are we?
            No. Many people have also raised the question of whether MSMQ, the new OS-level messaging service, is modelled on Erlang's; again, the answer is no.

            The problem is, it's hard to explain why. The overhead of using things like that is tremendous; Erlang's message system is used for quite literally all communication between processes, and a system like Windows Events or MSMQ would reduce Erlang applications to a crawl. Erlang uses an ordered, staged mailbox model, much like Smalltalk's. If you haven't used Smalltalk, then frankly I'm not aware of another parallel.

            It's important to understand just how fundamental message passing is in Erlang. Send and receive are fundamental operators, and this is a language that doesn't have for loops, because it thinks they're too high level and inspecific (you can make them yourself; I know, that must sound crazy, but once you get it, it makes perfect sense.)

            I truly can't stand the message pump in win32 - it always feels like such a 'hack'; I don't have a better solution, though, so I've been waiting for a better form of IPC.
            You're about to see a completely different approach. I'm not saying it's the best, or the most flexible, but I really like it, and it genuinely is very different. What Erlang does can relatively straightforwardly be imitated with blocking and callbacks in C, but that involves system threads, and then you start getting locking and imperative behavior back, which is one of the things it's so awesome to get rid of (imagine - no more locks, mutexes, spin controls and so forth. Completely unnessecary, both in workload, debugging and in CPU time spent. It's a huge change.)

            Really, it's a whole different approach. You've just got to learn it to get it.

            Yet Raven64 said there is no shared memory, so I'm confused on how the message passing happens.
            No, I said that. I wrote some code to help explain it to you, though of course slashdot's retarded lameness filters wouldn't pass it, so I put it behind this link [tri-bit.com]. Sorry it's not inline.

            Hopefully that will help. Sorry about the lack of whitespace; SlashDot's amazingly lame lameness filter is triggering on clean, readable code.
      • by TheRaven64 (641858) on Thursday August 23 2007, @03:30PM (#20334481) Homepage Journal
        Erlang does some things very well. For good parallel programming, you need a language that enforces one rule: data may be mutable or aliased, but not both. If you don't have this rule, then debugging complexity scales with the factorial of the degree of parallelism. Erlang does this by making processes the only mutable data type. There are a few things that make it a nice language beyond that:
        • Very low overhead processes; creating a process in Erlang is only slightly more expensive than making a function call in C.
        • Higher order functions.
        • Pattern matching everywhere (e.g. function arguments, message receiving, etc). If you've want two different behaviours for a function depending on the structure of the data that it is passed (e.g. handlers for two different types of packet, with different headers) you can write two version of the function with a pattern in the argument.
        • Guard clauses on functions, lets you implement design-by-contract and also lets you separate out validation of arguments from the body of a function, giving cleaner code.
        • Simple message passing syntax, with pattern matching on message receive for out-of-order retrieval.
        • Asynchronous message delivery; very scalable.
        • Lists and tuples as basic language primitives.
        • Gorgeous binary syntax. I've never seen a language as good as Erlang for manipulating binary data.
        • Automatic mapping of Erlang processes to OS threads, allowing as many to run concurrently as you have CPUs.
        • Network message delivery, allowing Erlang code with only slight modifications to send messages over the network rather than to local processes (the message sending code is the same, only how you acquire the process reference is different).
        There are also a few down sides to the language:
        • The preprocessor is even worse than C's, so metaprogramming is hard (and badly needed; patterns like synchronous message sending or futures require a lot of copy-and-pasting).
        • Implementing ADTs is ugly (but no worse than C).
        • Variables are single static assignment, which is a cheap cop-out for the compiler writer and makes code convoluted at times.
        • Message sending and function call syntax is very different for no good reason. You are meant to wrap exposed (public) messages in function, which makes things even more messy.
        • Calling code in other languages is a colossal pain.
        • The API is inconsistent (e.g. some modules manipulating ADTs take the ADT as the first argument, some take it as the last).
        Erlang is a great language for a lot of tasks, particularly servers, but it's not suited for everything.
    • by EastCoastSurfer (310758) on Thursday August 23 2007, @11:56AM (#20331339)
      Language - Doesn't matter much if you know how to design a scalable system. Some languages like Erlang force you into a more scalable design, but even then it's still easy to mess up. Unless this multi-million dollar project you're talking about was an embedded system I would bet language used was the smallest reason for bad performance. Although it is fun to bash java whenever the chance.

      Libraries - Bingo lets throw out nice blocks of tested and working code b/c it's always better to write it yourself. You pretty much have to use libraries to get things done anymore. And are you suggesting someone should write their own DB software when building a web app? Um, yeah see that web app ever gets done.

      Abstractions - While most are leaky at some point, abstractions make it easier for you to focus on the architecture (which is what you should be focusing on anyways when building scalable systems).

      I see these types of arguments all the time and they rarely make sense. It's like arguing about C vs. Java over 1ms running time difference when if you changed your algorithm you could make seconds of difference or if you changed your architecture you would make minutes of difference...
    • Re:Lots of Options (Score:4, Insightful)

      by Wdomburg (141264) on Thursday August 23 2007, @03:22PM (#20334349)
      Six: Use AJAX wherever you can. The response time for an AJAX function is amazing and it is really not that hard to do Basic AJAX.

      AJAX can be a performance win. It can also be a nightmare if done poorly. I've seen far too many "web 2.0" applications that flood servers with tons of AJAX calls that return far too little data without a consideration for the cost (TCP connections aren't free, logging requests isn't free).

      Response time is also variable. What feels 'amazing' local to the server can be annoyingly slow over an internet connection, especially if the design is particularly interactive.

      Couple things I'd suggest:

      1) Don't do usability testing on a LAN. An EV-DO card wouldn't be a bad choice for an individual. For a larger scale development environment a secondary internet connection works well.

      2) Remember that a page can be dynamic without AJAX. Response time toggling the display property of an object is far more impressive than establishing a new network connection and fetching the data.

      3) Isolate AJAX interfaces in their own virtual host so that you can use less verbose logging for API calls. This is a good idea for images as well.