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Programming IT Technology

Web-Based Bug Tracking Software? 11

Posted by Cliff from the the-Web-used-as-nature-intended dept.
The Mayor asks: "I'm looking at starting a development project that will include an Open Source(tm) component. I'm looking for a Web-based defect/bug tracker. I can't use SourceForge, as I'd like to use the same system for both our Open Source(tm) products and our proprietary products. I'd prefer a free product (as in beer), as this is for a startup company. I'm leaning towards Bugzilla, but I'd like to get the opinions of our esteemed readers..."

"The software should have the following features.

  1. Allows users to log and track bugs over the Internet (web-based).
  2. Has hooks to CVS (or any other version control system). When a file is checked in to CVS that addresses a bug, it should automatically append the check-in comments to the bug tracker.
  3. Has rich reporting facilities."
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Web-Based Bug Tracking Software? More

Web-Based Bug Tracking Software?

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  • I think what you're after is Bugzilla [mozilla.org], yeah. They also seem to have something called Bonsai [mozilla.org] which will let you view the CVS repositories, much like ViewCVS [freshmeat.net], a CGI script written in Python [python.org].

    Good luck... integrating CVS with any bug tracking system is going to be a bit difficult.

    Greg Gallagher

  • I see we have a moderator concerned that out of a total of 3 posts the really good one will be overshadowed without a striking difference in point values.

    Unless they're just too timid to wade into the heavily commented upon story threads.

    I think I'll leave the bonus point on just to give them something else to shoot at.

  • I know this is off topic but extactly what does the term free as in beer mean, last time I checked you still have to pay for for beer, but yet stuff refered to as "free as in beer" is still free you just dont get the source code.
  • The English language has only one word, "free", to represent two concepts: free as in "we're giving away free beer" (no charge), and free as in "you have the right to free speech" (no restrictions). The phrase "free as in beer" means that the word free is being used in the same was as in the 'free beer' sentence.

    Some other languages do make the distinction. Spanish, for example, uses libre for free-as-in-speech and gratis (or gratuito, if you really want to match parts of speech...) for free-as-in-beer.

    -----

  • I think that the sourceforge code is also available. It has a web bug tracking feature, CVS, etc. However, I don't think there is any kind of integration between CVS and the bug repository (although that would be a good feature).
  • "The English language has only one word, "free", to represent two concepts..."

    The English language has two words to represent two concepts: "gratuitous", as in, "we're giving out gratuitous beer", and "unfettered", as in, "unfettered software":)

    Actually, there are a good deal more than two, like "complimentary", "liberal", and of course, "free", as in, "free of (bonds|charge|restraints|taxes|.+)".

    Of course, the only word that many people understand following "free of" is "charge". Hunh.

    Frank Zappa said, "If we cannot be free, then at least we can be cheap!"
  • You might check out BugCentral [bugcentral.com], although I haven't ever used it, so I can't exactly review it for you.

    It's got some nice looking drop down menus and apparently lots of reporting options.

    It's not free, but there's a 2 week trial period, and then you pay month by month as long as you're using it.

    - Keg Dude

  • Thanks I think I understand now, it is not Free Software (free as used in free speach), but is product that is given to you for free but you can not change it, like when someone gives you free beer

    Thanks
    Eric
  • You can also use the ACS for Postgres (http://acspg.benadida.com until we get a better URL...), which is the Postgres port of ArsDigita's Community System. It includes a task manager (for todos and such), a ticket tracker, and a team manager where you can manage teams of users and projects so that one system can run dozens of different projects' bugs. Lots of reporting already done, plus it's on top of a real RDBMS (Postgres), so additional reporting is very easy to write. No hooks into CVS, but then again I'm not quite sure how you could do that completely automatically (e.g. figure out which bug was fixed when you check things in seems pretty daunting). If you're trying to track bugs/feature requests for publicly-released software, ACS/pg's Software Development Manager is also pretty good. All of this is described in details on the web site.

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