jptechnical writes "I have an interesting hardware/software development brewing. I have a friend with a computer shop down the way and he has had a rash of nearly a dozen Win2k & XP boxes come through with disabled or missing CD-ROM drives. They work in DOS, and are bootable, but are either disabled, not functioning or simply missing in Windows' device manager. Does anyone know of a virus that may be causing this? I cannot find any common vector from system build to software installed or anything. MS says reformat, but where's the fun in that? What resources aside from MSKB and google searching do slashdot readers use for troubleshooting strange problems?"