Frustrated and Disappointed asks: "I have been using Linux for a decade, but sometimes I just don't know how to solve a problem. What's more, I don't have the time (or interest) to teach myself enough about some obscure subject to debug it myself. Are there companies or freelancers out there willing to provide paid support for individuals on a problem-by-problem basis? I don't need yearly maintenance or weekly support, just a couple times a year. This time around, for example, I can't get a desktop box to play sound. The HOWTOs are years out of date, there are no man pages, the mailing lists are silent, and the #debian channels were nothing but insults. While I don't mind doing some of my own problem solving -- I'm a very technical person -- I have a job and other responsibilities, and I'm not interested in hacking sound drivers to begin with. I don't have the option of installing a whole new distro just to qualify for a vendor's support plan."