Slashdot is powered by your submissions, so send in your scoop

 



Forgot your password?
typodupeerror
×
Data Storage The Internet

Online Backup Solutions? 422

OmnipotentEntity asks: "I'm an IT Manager (and also a lifeguard, don't ask) for a small private club. Recently parts of our server's RAID went bad just as Hurricane Dennis hit, making life a living hell for me and everyone involved. So, I figured perhaps backing up information online would make stuff like this less incredibly painful. A quick browse of Google will show that there are a lot of businesses offering automatic, offsite, online backup solutions. It seems it's becoming a big thing. The largest problem is that they all look alike -- same implementation, similar websites, it looks like someone came through this part of the Internet with a cookie cutter, and by the information available on the website and pricing (which may or may not be available without filling out 100 forms) I can't tell a good company from bad company. I've never had any experience with any of these companies, and I wanted to know if any of you guys had, and if so what were your experiences with them? What are the things to look for? What are the things to avoid? Am I barking up the wrong tree?"
This discussion has been archived. No new comments can be posted.

Online Backup Solutions?

Comments Filter:
  • usdatatrust.com (Score:3, Informative)

    by alex323 ( 901730 ) on Friday July 22, 2005 @04:18PM (#13138797) Homepage
    I've always had good experiences with usdatatrust.com. WHat I like about them is that they backup your data as it changes. I find that to be extremely useful.
  • great solution (Score:5, Informative)

    by rnd() ( 118781 ) on Friday July 22, 2005 @04:19PM (#13138809) Homepage
    this [bindbackup.com] is a great solution...
  • by Anonymous Coward on Friday July 22, 2005 @04:21PM (#13138837)

    The best I've found so far is DataDepositBox.com [datadepositbox.com]. Continous back up for 1c/meg/day. Secure website, download files from it, yadda yadda. Just like every other service I guess.

    In my experience, they had good customer service, a good data center, strong software, and easy set up. Easy set up was important for lazy folks likeme. I tried to do my own offsite storate with a DVDR and safety deposit box. Didn't work so well.

    I run it on two file servers (one for my home and one for my dedicated hosting server) as a service. I back up about 3G of my stuff and pay like $18/month. Hard to beat that. Couldn't find other places that were in that price range.

  • xdrive (Score:1, Informative)

    by Anonymous Coward on Friday July 22, 2005 @04:21PM (#13138842)
    We've used xdrive in the past, they're decent I guess

    http://www.xdrive.com/ [xdrive.com]
  • IronMountain (Score:2, Informative)

    by pgp4privacy ( 656621 ) <pgp4privacy@gmail.com> on Friday July 22, 2005 @04:23PM (#13138865)
    Although pricey, IronMountain offers excellent service in this backup genre.

    http://www.ironmountain.com/Index.asp [ironmountain.com]

    I highly recommend them if you can afford it.

    Aside from that, if you are a smaller shop hit up freshmeat/sourceforge for projects like Bacula and BackupPC...they work well for smaller installs.
  • by AmiNTT ( 539586 ) * on Friday July 22, 2005 @04:24PM (#13138881) Homepage
    For my back ups, I have a fairly simple system. I picked up two tiny (2.5") external drives - about 60 gigs each. I back up data onto one, and bring it to a nearby bank, where I rent a safe deposit box.

    Each Monday, I back a back up to the drive that is at the house (where I work from), and take it to the bank. Then I switch them, putting the newest drive in the bank, and taking home the "old' back up. This gets repeated every week (although admittedly not always on Mondays).

    So far, this has worked for me pretty well.

    Costs? $250 (Canadian) dollars for the drive and $80 per year for the safe deposit box, which also stores all source miniDV tapes from my event video business.

  • by panaceaa ( 205396 ) on Friday July 22, 2005 @04:26PM (#13138910) Homepage Journal
    My company, a 4000-employee Silicon Valley software company, uses Connected DataProtector [connected.com] to back up our computers. They have both hosted and unhosted versions, our company is hosting it ourselves. It stores a diff of everyone's computer every day (or some other increment) so that people can back up their computers from any point in the past. I'm just getting started using it, but it looks pretty cool and it was incredibly easy to configure (as a user).
  • Google it (Score:2, Informative)

    by op12 ( 830015 ) on Friday July 22, 2005 @04:26PM (#13138912) Homepage
    Not specific companies, but comparisons. Here's a good comparison page...though the page is slow loading already :)
    http://www.consumersearch.com/www/computers/online _file_storage/reviews.html [consumersearch.com]
  • by Anonymous Coward on Friday July 22, 2005 @04:26PM (#13138913)
    We've been using DPS for about 2 years now. It requires virtually no maintenance on our end, and has always been available when we've nedded it to restore files. In addition, they have fantastic support. www.dataprotection.com [dataprotection.com]
  • DAR - Disk Archiver (Score:1, Informative)

    by Anonymous Coward on Friday July 22, 2005 @04:34PM (#13139007)
    It's simple and you would only need to send large bandwidth over for your initial backup/snapshot -
    http://dar.linux.free.fr/ [linux.free.fr]

    Step 1 - perform a full backup using 2GB DAR Slices (in case you have a 2GB filesize limit)... If you are low on space you can FTP/SCP/RSYNC the slices offsite DURING the backup, which is great!

    Step 2 - generate a DAR Catalog file against the full backup/snapshot and store it on your machine.

    Step 3 - The next day (or whenever you decide your filesystem has changed enough to warrant another backup), create a DAR Differential backup against the full backup catalog, and only the differences in your filesystem will be saved.

    Step 4 - Store the diff offsite

    Step 5 - in case of failure, restore the full backup/snapshot followed by a restore of the diff (with overwrite=on). You may also want to store your MBR in case of full failure - just use dd to do that (google for instructions)
  • by bjk002 ( 757977 ) on Friday July 22, 2005 @04:34PM (#13139008)
    Industry standard disaster recovery involves off-site storage of data on tape/dvd, or other media in a *SECURE* location. Most on-line data storage is by its very nature insecure. Data transfer in general over the web is risky. If you are talking about customer information, this is still very taboo.

    Purchase a safety deposit box at your local bank and setup a rotation(daily, weekly, etc..) of cycling you media to and from.

    OR, get in touch with another local business person in your area and setup mutual hot-sites within each others facilities.

  • by iguana ( 8083 ) * <davep.extendsys@com> on Friday July 22, 2005 @04:36PM (#13139028) Homepage Journal
    I use .Mac for backing up my contacts, passwords, and a few small things that I don't want to bother finding on my harddrive.

    I can't get it to work through the corporate firewall, it's kind of slow, and it's very small as you said.

    On the plus side, it has very good integration with the native Apple backup utility. I do find a USB HD more useful, though. And a USB HD works well with the Apple backup util, too.
  • Re:Backups online (Score:3, Informative)

    by skalcevich ( 701019 ) on Friday July 22, 2005 @04:37PM (#13139043)
    I use external USB hard drives with 400GB storage per drive. Swap drives at locations weekly with a spair set. Fast no reaccuring costs and does the job. Tapes are too slow, online is too slow / cost can be a lot for a lot of data.
  • by Anonymous Coward on Friday July 22, 2005 @04:38PM (#13139061)
    ...I use Shutterfly [shutterfly.com]. They don't have 'buy once a year or we'll delete your stuff' policies, registration is free, and on the off chance I want to order something, their picture quality is great!

    They also offer an archive CD [shutterfly.com] service if you need periodic hard copies.

    Cheers
    AC
  • by pthisis ( 27352 ) on Friday July 22, 2005 @04:38PM (#13139069) Homepage Journal
    A semi-modern PC has a minimum 40GB sized hard drive. And it only goes up from there. I've been online for quite sometime and while things have gotten MUCH better, with respect to bandwidth, it still takes a LONG, LONG, LONG time to transfer huge amounts of data. Note, I am not talking about your 4.5gig ISO image. I'm talking 20 of them. In a row.

    Most businesses don't care about backing up all of your pr0n and music. For a lot of places, if you back up documents, email, and source code, you've got the core business stuff--and that's often fairly small. You do a full local backup of the servers, have a standard image of the desktops, then do web backups of a few directories nightly (e.g. all files on some samba share, a source repository, email). The web backups are rsync'd (or equivalent) so only the day's changes are transferred.

    It's not ideal, but for a lot of places it works. Of course, they often find out after a crash that employees _weren't_ storing everything in "Work Documents" folder like they're supposed to.

    For home use I usually just do hourly snapshots to another machine at home (I keep every hour for the last week, and the 4 previous weeks, and montly for 6 months, and then just yearly) with something like:

    http://www.mikerubel.org/computers/rsync_snapshots / [mikerubel.org]

    With nothing automated for off-site backups (though I do keep a handful of critical documents off-site by hand).

    I cheat and do the initial rsync on local disk, only incremental stuff goes over the network.
  • Re:Offsite Co-op? (Score:2, Informative)

    by warkda rrior ( 23694 ) on Friday July 22, 2005 @04:49PM (#13139175) Homepage
    Any decent cmopressor, or encryption approach *will* wind up quite different from the point of a byte change[...]
    Only in chained-block mode. You can probably have the chain be reset at rsync-block boundaries, while theoretically losing some of the security guarantees of the CBC mode.
  • Re:Offsite Co-op? (Score:2, Informative)

    by Anonymous Coward on Friday July 22, 2005 @04:55PM (#13139240)
    See BoxBackup http://www.fluffy.co.uk/boxbackup/ [fluffy.co.uk]
  • Re:Backups online (Score:3, Informative)

    by avronius ( 689343 ) * on Friday July 22, 2005 @04:55PM (#13139248) Homepage Journal
    If the time required to restore ALL of your data using 10% of your currently available bandwidth exceeds the amount of time to drive in a copy of your data from the next city/town/state, a physical backup solution remains your best option.

    if ($timeToMoveDataOverWire * 10) > ($timeToShipDataOverLand) {use removable backup media}

    I use 10% as a number, as if there is a weather related reason that your business is offline, there is a good chance that other businesses in the area are suffering from the same problem, and may be attempting to use the same method for data recovery at the same time. You might reduce that number further depending on QoS issues, etc.

    Be it LTO, DVD/RW, or scribbling bits onto pieces of ivory, there is a greater chance of recovering your data in a reasonable amount of time, when using local removable media.

    You must, however, be diligent in retaining a COMPLETE copy of your data off-site. It only takes one week of lollygagging to cause you to lose two weeks (or more) of data.
  • by chipster ( 661352 ) on Friday July 22, 2005 @05:01PM (#13139310)
    http://www.connected.com/ [connected.com] Works perfectly - and it's faster than hell. The restore feature is unreal.
  • Re:Backups online (Score:1, Informative)

    by Anonymous Coward on Friday July 22, 2005 @05:15PM (#13139458)
    $ man split
  • Re:'went bad'? (Score:3, Informative)

    by funwithBSD ( 245349 ) on Friday July 22, 2005 @05:36PM (#13139670)
    It can happen. I lost a drive in a raid5, and when it was rebuilding on a hot spare (I got six, one per SCSI bus) I got an unrecoverable read error on a sector containing the parity information.

    Instant loss of a cluster of data. Would have happened on a Mirror set too, if the working mirror had the same problem.

    This happened on DEC/Compaq/HP HSG80, a serious SAN controller, not some cheap internal or software raid.

    We have about 30 or 40 pairs of these HSG's, spinning about 300TB, and this is the first time it has happened. In fact, it is the first time ANYONE on our team of 12 has seen it. Some of these guys have 20+ years of experence, so it is *very* rare.

  • Re:Backups online (Score:4, Informative)

    by lbates_35476 ( 901961 ) on Friday July 22, 2005 @05:40PM (#13139702)
    We use Websafe (http://www.websafe.com/ [websafe.com]). https:/// [https] SSL encryption while on Net and AES-256 while at rest (I have the clear-text encryption master key in my possesion). Also supports WebDAV webfolders via WebDrive service (http://www.webdrive.com/ [webdrive.com]). Comes with free ZBKUP utility that zips data BEFORE it is transmitted and can be scheduled to do lights-out backups unattended via webfolders or you can use any D2D backup you like. Depending on your Internet upload performance you can easily upload gigabyte (compressed) backups during the night. No firewall issues because it only uses https:/// [https] port 443. Cluster of Linux/64 servers power the service. Each storage disk is on separate controller and is mirrored. Backups are maintainted with a grandfather, father, son rotation (nightly) as well. Supports browser access and sharing of individual folders with other WebSafe users. Not the cheapest, but the combination of encryption, collaboration, and ease of use are unmatched.
  • Re:Offsite Co-op? (Score:2, Informative)

    by decep ( 137319 ) on Friday July 22, 2005 @05:45PM (#13139755)
  • by Spruce28 ( 704319 ) on Friday July 22, 2005 @06:30PM (#13140172)
    We use Online back up here through a company called Live Vault http://www.livevault.com/ [livevault.com] and the service is great. We back up about 200 Gigs of data and as the service only takes the delta changes of the hard drives it doen't have to back up the full 200Gb except for the first connect. The bandwidth usage is noticable on a monthly level, but paying an extra $100.00 a month in bandwith fees is no problem. I love the service and it has been very useful.
  • Re:Offsite Co-op? (Score:1, Informative)

    by Anonymous Coward on Friday July 22, 2005 @07:08PM (#13140479)
    Except OceanStore doesn't exist. From the project overview page last modified on 07/08/2002: "A complete prototype is currently under development."

A list is only as strong as its weakest link. -- Don Knuth

Working...