Uneducated IT Managers, and How to Deal? 811
R.Mason asks: "I work in an IT department for a small to medium sized family owned business. The job is great, except for our boss. He simply doesn't know nearly as much as he should. Our team finds ourselves teaching him or explaining remedial things far too often. Even when his own computer is acting up, he doesn't know what to do with it and has us fix it while he sits and watches. He spends hours and hours on the most insignificant tasks as if he has nothing better to do. Is it ignorant to believe an IT manager should be a knowledgeable in technology as a whole? A person you respect and frequently learn from? It creates an extremely frustrating work environment, and our team doesn't know how to approach the problem. It's becoming too much to simply "put up with it." What advice do those of you in the IT field have for this issue?"
That depends... (Score:2, Informative)
If not you can always go to his/her boss as a group and air your complaints.
If thats just not politically feasible look for another job or put up with it.
Lastly if you're feeling ballsy tell him/her how you feel. If you do it en masse maybe he/she will resign or take steps to improve the situation.
His Boss (Score:3, Informative)
But, when you go do this if you do, make sure to be nice and positive about it all. Not "Bob is an idiot" but "I'm concerned that Bob may not have the needed skills for this job." That will go a long way.
Manager != technical skills. (Score:2, Informative)
A good manager should be able to let those with the best skills for the job get those jobs done.
If his technical ability is so low, that he can't understand the projects, and thus can't manage those, then there is a real issue.
Once you get a "manager" title, your technical skill immediately start degrading to some level, but theoretically your management skills should improve.
Troll Bait (Score:1, Informative)
Re:How to deal? (Score:1, Informative)
Re:Let "Real Life Mom" educate your boss (Score:3, Informative)
Re:Contingency For Ethernet (Score:2, Informative)
Re:Contingency For Ethernet (Score:3, Informative)
The other layer is the logical interpretation, meaning the packet/frame structure of the digital that signal encoded onto the wires, i.e. the 1's and 0's
Sam