Software Options for Operating a Mid-Sized Hotel?

curly_dan asks: "Can readers recommend any software packages suitable for a mid-sized hotel (100 rooms + restaurant + bar + function rooms) to use for checking guests in/out, billing, housekeeping, reservations, financial accounting and all other necessary functions for a busy hotel? Their existing system (which I don't want to name) is clunky, fails often, and the telephone support team seem unable to use or configure their own product and are frequently rude to the hotel staff. I'm interested in hearing the experiences on the software packages those of you in this business have encountered."

Software is just a tool

[fm6]

Don't ask software geeks what's the best software for running a hotel. We may know software, but we know shit about hotels. You should ask other hoteliers.