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How Would You Benchmark an IT/IS Department? 144

ferretworks asks: "Our IS/IT department has been asked by our CEO to find a way to benchmark ourselves against IS/IT departments from other companies with similar technologies (none specific). This sounds like an innocent enough request, but diving into it has made me realize that this is, not necessarily undiscovered country, but a desolate one and rarely visited. So, my poll to the community is: In your Opinion, what is best way to benchmark an IS/IT department and what categories/sub categories would you base your judgment and ratings on?"
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How Would You Benchmark an IT/IS Department?

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  • by MeanMF ( 631837 ) on Wednesday May 02, 2007 @08:01PM (#18965379) Homepage
    If there are benchmarks, then the terrorists win.
  • by m0rph3us0 ( 549631 ) on Wednesday May 02, 2007 @08:02PM (#18965385)
    I would start a consulting firm, get the CEO to hire your consulting firm. Spend a lot of time compiling a bunch of numbers, then because the other companies won't want their data revealed by name sort them into averages based on Fortune 20, Fortune 100, Fortune 500.

    Make up an "average" for these three sets in which your company does better in most metrics, take the $250,000 you got from this consulting gig and live on it while you go around with your initial report selling it to other companies.

    This idea is so stupid and useless that only a consulting firm would offer this service.

  • TPS Reports (Score:3, Funny)

    by Joe The Dragon ( 967727 ) on Wednesday May 02, 2007 @08:02PM (#18965387)
    did you get that memo?
  • by blhack ( 921171 ) on Wednesday May 02, 2007 @08:38PM (#18965801)
    (Monitors on Desk * cups of coffer per day) - (downtime of mailserver + vista installs) / (|the temperature of the server room|) = Productivity

    x2 multiplier for Linux install on desktop
    x5 multiplier for BSD install on desktop + 1 free very much needed hooker
    x10 multiplier for *nix install on managements desktop


    Lather rinse repeat for each member of IT department.

    Add them together, if the department has somehow manipulated these values to = the number 42, give them all a free car If all of these values are stored in text files encrypted with 4096 bit encryption and spread across a 3x redundant cluster of 10 load balancing servers so that this value can be calculated constantly to the 10 millionth digit....

    ....pray

He has not acquired a fortune; the fortune has acquired him. -- Bion

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