Ticket Tracking and Customer Management? 236
An anonymous reader writes "Like many Slashdot readers, I'm sure, I run a small side business doing IT consulting in addition to my day job. I'm looking for a good open-source ticket tracking system that I can run under Linux, preferably one that also has some customer management features. I'd like to be able to maintain a separate record for each job, along with time tracking, work logs, and information about the customer. Much of what I see on Sourceforge is, as usual, pre-pre-pre-alpha with no actual code. Does anyone have any suggestions for a project that might fit my needs?"
One (Score:5, Funny)
Re:RT (Score:5, Funny)
I'd Tell you... (Score:1, Funny)
Re:RT (Score:2, Funny)
It's humor people, laugh...
Re:Same thing under Windows (Score:3, Funny)
I'd be careful of gerbil/hamster based backends. There's always that one sysadmin whose just too interested...
Re:RT (Score:1, Funny)
The tough choices of windows (Score:3, Funny)
You can have features, windows, and running. Choose two.