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Education

The Impatience of the Google Generation 366

profBill writes "As a fifty-something professor who teaches introductory computer science, I am very aware that the twenty-somethings in my class are much more at ease with computers than any other generation. However, does that mean they are more adept at using those computers? Apparently not, according to the researchers at University College London. Their research indicates that while more adept at conducting searches, younger users also show 'impatience in search and navigation, and zero tolerance for any delay in satisfying their information needs'. Moreover, these traits 'are now becoming the norm for all age-groups, from younger pupils and undergraduates through to professors'. The panel makes two conclusions: That libraries (and I wonder what a library will become in the future, anyway) will have to adapt, and that the information processing skills of todays young people are lacking. Why are those skills lacking and, if they are, what can be done about it?"
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The Impatience of the Google Generation

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  • by MindPrison ( 864299 ) on Friday January 18, 2008 @06:39AM (#22091082) Journal
    Im an ex. teacher, now working in the industry instead, and I think I have an idea why they are like that - you know - incredibly impatient, demanding and everything has to be here and now! Its because they are used to it, with search engines like Google and others - not to mention modern computers with awesome search facilities gives them the power of instant knowledge, so who wants to wait given alternatives like that? We of the "older" generation are used to doing things by experience and heavy research into just about everything, and we have TRIED what they are doing now - therefor we know the difference between instant knowledge and well thought out and researched knowledge. There is a HUGE difference. But how do we change this? The truth is - we need to "tap into" that generation and show real life advantages, the young generation are far from stupid, they have aquire information differently because we have given them the oportunity to do so, and natural selection comes home.
  • As a 21 year old... (Score:2, Interesting)

    by Anonymous Coward on Friday January 18, 2008 @06:41AM (#22091098)

    I feel like I'm more capable of absorbing large amounts of information from diverse sources than the last generation. I grew up with Google, though. Wikipedia has been around since I was about 15. Then there's IRC, Usenet, all of the forums filled with would-be experts and complete logs of conversations about more or less anything you can imagine...


    The dewey decimal system is, by comparison, total bullshit. The whole notion of a physical library needs a bit of an overhaul. Integration with some sort of full-text search service (google books with a "reserve this book" feature, and drive-thru pickups at the library) could be cool, privacy implications aside. But still: that requires leaving my house. Let's face it, delivering plain text over the internet is way more efficient.



  • by stranger_to_himself ( 1132241 ) on Friday January 18, 2008 @06:45AM (#22091120) Journal

    An good exercise is a systematic literature review [wikipedia.org]. You have to make sure that you don't just find some information about the topic you are interested in, but you find all of the available information, then you must critically assess each piece of literature and synthesise them properly. Each stage of the process must be justified and repeatable (so no Googling)

    I'm in the middle of one of these and its really shown up my impatience to get answers. In my opinion something like this should be a part of the school curriculum, or at least a part of undergradute courses.

  • Sounds sensible... (Score:3, Interesting)

    by Max Romantschuk ( 132276 ) <max@romantschuk.fi> on Friday January 18, 2008 @07:10AM (#22091248) Homepage
    Being a few years shy of thirty, I can certainly relate to this. When I was a kid the only source of information was the library, and whatever books we had at home. I remember reading about subjects that interested me and having to do a lot of research and work until I finally got results.

    These days I find myself being very annoyed if I can't find information that I need. Growing up as the web evolved sort of helps me see how I've changed myself. My work (R&D) depends on finding information quickly. At home I have very little free time (small kids), and I'm very annoyed whenever I fail to find the information I need. Don't even get me started on what happens when I have no internet connection at home...

    Oddly, being netless is not much of a problem for me when I go to the summer cottage for example, I still seem to have the ability to detach properly. I suspect people 5-10 years younger than me may not do so well under similar circumstances.
  • Comment removed (Score:2, Interesting)

    by account_deleted ( 4530225 ) on Friday January 18, 2008 @07:34AM (#22091370)
    Comment removed based on user account deletion
  • Re:Apples & Oranges (Score:5, Interesting)

    by novakyu ( 636495 ) <novakyu@novakyu.net> on Friday January 18, 2008 @07:42AM (#22091396) Homepage

    Kids these days simply give up thinking the result isn't there if the search query they entered wasn't giving the result they expected.
    Er, where do you get that idea? I'm not sure if I qualify as a "kid" (I'm old enough to drink legally), but when the search query does not return the desired result, the standard assumption is that the wrong keywords were specified---unless it was some kind of proper name, in which case it was either misspelled, or the result really doesn't exist, at least not in the index of the search engine being used.

    But seriously, I see more older people typing in something for search result and then giving up when they don't get what they want: 1) They haven't internalized the power of Internet search engines as we have, 2) Most of them seem to have lousy keyword-picking skills.

    Of course, I'm probably biased, since I haven't been around too many old people (especially not those who blazed the trail for computer science), but I still find your comment unsupported by evidence.
  • by Aladrin ( 926209 ) on Friday January 18, 2008 @08:13AM (#22091566)
    Reminds me a of a site called 'I hate Gen X'. Basically lists everything he personally hates about Generation X, most of which don't actually apply to anyone I know. Some even apply more to Gen Y (or whatever they're calling it this week) than Gen X.

    Generations are just another way to express prejudice.

    Personally, I get immense satisfaction out of being prejudiced against prejudiced people.
  • by clickclickdrone ( 964164 ) on Friday January 18, 2008 @08:15AM (#22091576)
    I read something recently (online, natch) that put forward the thought that as a species we were in danger of losing the ability to reason/understand because to a large extent, that is a learned skill and if you have a generation or two who are only used to dealing with instant facts, you might not be able to pick up that again easily once that skill is lost.
    It discussed if that was actually a problem in itself i.e. as long as you have an answer, does it matter that you don't know how to get it? I'd say yes because understanding helps breed new insights/knowledge more than a collection of facts but perhaps that's just because of the era and way I grew up.
  • Re:Research Methods (Score:3, Interesting)

    by delinear ( 991444 ) on Friday January 18, 2008 @08:27AM (#22091626)

    When someone can easily write a 4000 word essay on a subject they previously had almost no knowledge of in one night and still get an A, there is a big problem.

    I'm not sure that statement is entirely correct. If the person can write a 4000 word essay on a subject they previously had almost no knowledge of and still fail to properly comprehend, then there is a big problem. On the other hand, if access to information has reached a level where a person can get a good grasp of a subject quickly and put that to good use, this has to be a good thing, surely?

    It seems the way essays are written and, more importantly, the way they are marked are the key things here. Instead of just checking that the student has included all the relevant keywords, assesment should account for good research and a demonstrably well-rounded understanding of the subject. This is not a new problem - it has been the case for a long time, since well before the advent of the internet. I'm sure we all have anecdotal evidence of people who studied the bare minimum and still got good grades because they included the right keywords and could bluff an understanding - all the internet has done is made this problem more visible, since there are now tools to highlight lazy research and plagiarism.

  • by TargetBoy ( 322020 ) on Friday January 18, 2008 @08:34AM (#22091660)
    The problem is that they have never seen an instance where they have needed to do what you describe. Just like most of folks have never needed to know how to skin and clean game any more.

    Aside from my liberal arts classes in college, I never have used those skills in the 15 years I've been in the workplace.

    The ability to find stuff very quickly on search engines is something that I need on a day-to-day basis and has had the president of my company come into my office with requests for me to find something for him.

    Virtually any new business problem can be researched, overviewed, found in a highly rated book that describes the topic, one-click on Amazon with over night shipping, and read through the chapter that details how to do what you need to do.

    The ability to determine the accuracy of that information, digest that research, mold it to the problem at hand, and write it effectively into proposals, designs, and code is what is useful in my job.

    Unfortunately, colleges are just spitting out kids who have never really learned how to work together on a project, reuse code, or share information out of the fear that they will be called a plagiarist by some automated tool. At best their experience is limited to a "software engineering" class or internship.

    The skill of being able to find things quickly is paramount in getting them up to speed in that area, because once you let them know they don't have to code EVERYTHING from scratch, they are more than happy to search code libraries for what they need.

    I look forward to the day when we have coded better search engines that can search on some of the meta-properties of text rather than just the words or patterns.
  • by dalutong ( 260603 ) <djtansey@@@gmail...com> on Friday January 18, 2008 @08:39AM (#22091692)
    I don't feel I'm part of any generation, but for a different reason. I think I got the best of both worlds, I got into computers young enough to be able to consider them a tool, but a lot of my information accessing and processing habits were developed pre-Internet (in part because I grew up in a country without much Internet access.) My understanding of computers was very much like the "old" academic pursuit: step by step learning. I installed my first color graphics card to play an Indiana Jones game in 1991/1992. I remember switching the IRQs manually. This allowed me, after 5 or 6 years, to _understand_ computers, just like reading a collection of books on a topic allows you to understand the topic.

    I don't know what "this generation" is going to do. I do think that we've become too used to instant gratification. That is due to google and all electronic consumer goods (television, ipods, and computer games) that provide is with constant stimulation so that we don't have to learn how to anticipate, or to have the measure of time for an event be more than 30 minutes (like "an afternoon with a book"). I do think that technology has made this generation different than the last, and I think that society will have to figure out how to deal with this all-to-accessible human-experience-saturater called the modern computing experience.
  • by Anonymous Coward on Friday January 18, 2008 @09:03AM (#22091820)
    Google is nice but it's results are totally skewed, as are all search engines since the results change over time, there are constantly people looking to increase their page ranks by using assorted, (some might call cheating) SEO tricks. Yes, I agree, Dewey Decimal system is a bit outdated... but Library of Congress method is awesome. I worked in as a library aide during every semester I was in college. Sure, this was a little while back, (I graduated in December, 1999)... but the internet did live back then too... actually the top story of the library was about 1/3 taken up by a computer lab, and the second story had a multimedia lab. Believe it or not, my first intro to photoshop was version 3.

    What's so cool about Library of Congress is once you figure out which Letter a subject has, you can go there and just start yanking tons of books off the shelves, and educate yourself on loads of stuff right there. Plus, you don't have to sit in front of a computer to do it. You can just take the books and go wherever... check them out and go sit cross legged in the middle of the quad, go sit in a cafeteria reading without having to worry about trying to find a wifi signal with a laptop or worrying someone is going to steal your laptop. I have many fond memories of sitting in dorm computer labs pulling all nighters with literally 30 book or so stacked up all around me that I was yanking info out of to complete papers. It's awesome. Search engines can give you some info, but most websites with really in depth info take a lot of digging or reading a multitude of pages to get the info. With a book you can just glance at the index in the back and find your info, usually a lot quicker than it will take you to find the right keyword in google, yahoo, or any other search engine. Actually, after you do some book research, you could go back online and look up more keywords that you fond in the physical book that actually will put you in the right direction. Another problem with online stuff is that you'll find a lot of hits for amazon books for sale, ebay junk, etc. instead of just good scholarly info sometimes. Google Scholar is good as an add on to a library search, but it's no real replacement.
  • by ixache ( 123955 ) on Friday January 18, 2008 @09:22AM (#22091956)

    You can't collect, read, assess and synthesise "all available information" on Computer-Science, so you migth go more narrow and do Cryptography, but that's equally impossible. So you might go more narrow and do Diffie-Hellman. Even then you could only be certain you've found the most well-known articles and research on it, there's always going to be a risk that some student in India (say) has published a paper that includes information not found anywhere else. There's no way to tell.

    I don't want to argue with you, but this excerpt made me think about the great Donald E. Knuth [stanford.edu], whose story is well known: in the 60's, he devised the lofty project of writing a set of books about algorithms, that would be the definitive and comprehensive source of knwoledge about this topic. It is the famous and acclaimed The Art of Computer Programming.

    All is fine, except that the level of detail and perfection that Dr. Knuth set himself to pursue led him to search for every piece of information about algorithms that could included in his books, and also to invent an idealized assembler (twice, MIX then MMIX) to get a feel "how it really works concretely", to program his own typesetting system, the great TeX (twice, first in Pascal then in C) --and to invent by the side his own programming methodology, literate programming (which has never caught on)-- and to revise accordingly his first three volumes once or twice each.

    Now, forty years later, the wealth of knowledge about algorithms has grown exponentially, to the point that no one man could know all about it, and he is nowhere near the completion of his initial goal. Moreover, the workload he has currently assigned himself to complete unfortunately seems to require a longer time than his expected remaining lifetime (he was born in january 1938). And there are not many things more disheartening than seeing someone dying too early to achieve his lifetime Graal...

    Sorry for being glum and offtopic,

  • by ciggieposeur ( 715798 ) on Friday January 18, 2008 @10:14AM (#22092438)
    I see it so often with analysts, and "documentaries." They just say things and assume it is correct.

    That is because the rise of infotainment targeted to the consumer class has displaced news targeted to the middle class, so "documentaries" remain as the only mass market vehicle left with which to disseminate news. It used to be the case that 10 minutes of 20 minute news program could be dedicated to something factual and potentially politically relevant (e.g. the Vietnam War, civil rights protests), now that 10 minute slot is taken up with celebrity gossip.

    What you call processing still occurs in academia and in some parts of the "blogosphere".
  • by sm62704 ( 957197 ) on Friday January 18, 2008 @11:12AM (#22093286) Journal
    Ah, you must be part of the "I'm not part of a generation" generation. A post-hippie, basically.

    You can make a post into a hippie? What are YOU on, hippie?

    -mcgrew

    PS: something just happened that happens daily that refutes Professor Bill's entire thesis. Now, rememeber I'm a 55 year old geezer. So what do I seee almost daily at slashdot, where all of the admins are young enough to be my kids?

    Slow Down Cowboy! Slashdot requires you to wait between each successful posting of a comment to allow everyone a fair chance at posting a comment. It's been 16 seconds since you last successfully posted a comment

    You kids are just too damned slow!

  • by yar ( 170650 ) on Friday January 18, 2008 @11:21AM (#22093432)
    :P
    If you read the actual article, the researchers came to the conclusion that the whole idea that the "google generation" is more impatient with results and expects no delay was not actually backed up with evidence (p. 17 of the pdf).
  • by JohnFluxx ( 413620 ) on Friday January 18, 2008 @02:05PM (#22096744)
    And google can search a lot of books and scientific journals and patents.

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