TheJerbear79 writes "I recently accepted a work-from-home job that will involve using my landline to talk to customers. When I log into the phone queue, my landline will ring, I'll put in a three digit code, and then calls are routed to the phone line I'm on. It essentially turns my landline into a softphone. Rather than using a regular handset or obtaining a nice business phone with a headset and speakerphone, I would like to use my PC's modem in conjunction with a normal PC headset and soundcard. I know the hardware is capable, but the modem didn't come with appropriate software. Has anyone found anything cheap/free that would suit this kind of usage? Just for clarity, I don't want to use a VOIP solution; I need to use my plain old landline. My reason is this: if I'm watching a movie or listening to an MP3 while I'm waiting for a call, I don't want it to ever be apparent to the person who is on the phone with me, and I want to route all the audio I use through a single headset. I've scoured Google for anything close to this application, and all I've managed to find is information on VOIP software or programs that turn my PC into an answering machine, neither of which will work."
If it happens once, it's a bug. If it happens twice, it's a feature.
If it happens more than twice, it's a design philosophy.