Best Resource For Identifying Legit Applications? 255
Posted
by
kdawson
from the x-ray-goggles dept.
from the x-ray-goggles dept.
bjb writes "While helping a somewhat computer illiterate person figure out a problem recently, they mentioned that PDF files had recently stopped working. Upon investigation I found something installed called 'PDF Suite.' Never having heard of it, I Googled it with 'malware' and other key words, but nothing turned up, though my suspicion remained (and was somewhat confirmed by WOT.) So my question is, where can you go to find out if something is legitimate? Because the person I'm helping is on a dial-up connection, downloading malware detection applications (and updates) is too heavy consider. And I don't maintain a USB stick with such apps, since I don't do this kind of thing very often. Where can you quickly find information?"
"to big to download" (Score:5, Insightful)
downloading malware detection applications (and updates) is too heavy consider.
Any yet they find the time to download all of that malware...
Assume malware (Score:5, Insightful)
If you've never heard of an application, assume that it's untrusted malware.
Linux has been pioneering a way around this through trusted software repositories, but the concept hasn't panned out for Windows yet.
Does the vendor make md5 or sha1 hashes available? (Score:4, Insightful)
Does the vendor make md5 or sha1 hashes available?
Linux repositories are signed with pgp keys, this is usually pretty good(pun intended) for security. Even when breaches happen things are found out pretty quickly.
Searching the internet for downloads and running downloaded apps to install is a very 1990's way of installing software. Its hard to believe Windows users don't have App repositories yet.
Re:"to big to download" (Score:5, Insightful)
Exactly. If you have the time to download an application you have time to download malware detection.
And really, what do you suppose you were going to do if Google did confirm it as Malware? You can't download anything and you don't have a USB stick with that stuff on it - in most cases you're pooched already.
It honestly sounds like either you or the person you're helping simply don't want to put in the effort in -actually- testing the machine for malware.
Re:What is your OS? (Score:2, Insightful)
Seen as "somewhat computer illiterate," read as "Windows."
I know a lot of OSX users that fit that description.
The OP also said "dialup" and "malware" so I still read as "Windows." :)
Re:how about google? (Score:4, Insightful)
Re:Why are you doing this? (Score:3, Insightful)
Are you getting paid? And if not, why not? And if so, why are you trying to do this over the phone?
Getting paid doesn't necessarily mean getting paid enough to 1. take a week off one's day job and 2. pay for round-trip airfare.
Re:Does the vendor make md5 or sha1 hashes availab (Score:5, Insightful)
Signed hashes only assure you of the source of the files. They don't in themselves provide any assurance of trust.
In the majority of these cases, the only thing it would achieve would be that you can state with some confidence that it's definitely the fault of a particular asshat.
Re:Does the vendor make md5 or sha1 hashes availab (Score:3, Insightful)
LINUX has SOFTWARE REPOSITORIES, did I mention this?
The software repositories associated with major desktop Linux distributions, such as Fedora and Ubuntu, have a drawback: not all applications, even useful and legitimate ones, satisfy the licensing requirements of the repositories. For example, almost no major label video games are completely free software [gnu.org] and free assets [freedomdefined.org].
Re:Assume malware (Score:5, Insightful)
New entrants will naturally attract the attention of the sort of savvy tech enthusiasts who follow news outlets and whatnot, and are arguably in a far superior position to evaluate for utility and nonmalice. Once they've rendered their verdict, the noobs can follow the received wisdom, or have it done for them.
"If you've never heard of an application, assume that it's untrusted malware." would make a shitty universal rule; but it is mostly a good idea in this context. Some people are better cut out to deal with technical risk than others. People with disposable VM appliances can do whatever they want. Noobs with dialup who will end up losing months of work, a week's use of their computer, and several hundred in Geek Squad fees if they do the wrong thing should probably stick to the beaten path.
Re:download.com (Score:4, Insightful)
That might work if the application is infected by (known) malware. What if the application is itself the trojan, perhaps one that activates in the future so no one would have reported it yet? Unless someone has access to the source code and the time and inclination to look through it, how do you know it's safe?
Re:What is your OS? (Score:1, Insightful)
"Doubleclick it until it opens up a Finder window, and then drag the icon into the Application folder on the left hand side of the Finder window".
Re:how about google? (Score:4, Insightful)
There is a legit package named PDF Suite. It's unclear whether that installation was legit or not. If "PDFs stopped working," it's entirely likely that the trial period for the legit software expired. No idea. I wasn't weighing in on either side of that.
The problem as stated in this article's question is almost something of a fools errand: "I have a connection to the Internet that at best can give me benign but worthless stuff, and can give me unbounded amounts of virulent crap. I can't use this connection to download anything useful or helpful, nor can I bring anything with me that's useful and helpful. How do I avoid the crap?"
Perhaps I overstate it a bit, but not by too much, I don't think.
Re:Why are you doing this? (Score:3, Insightful)
Are you getting paid? And if not, why not? And if so, why are you trying to do this over the phone?
Because some people are actually nice and want to help out their friends and family?
Re:What is your OS? (Score:3, Insightful)
"Doubleclick it until it opens up a Finder window, and then drag the icon into the Application folder on the left hand side of the Finder window".
Um, yeah. In December, my parents asked me to set up file sharing between Dad's Mac and Mom's PC, and the documentation on the Mac talked about a Finder window and some other stuff. I had to do a web search to learn how to decipher the MacSpeak. Intuitive, it's not. I sure was glad to go home to my Linux laptop.
Re:What is your OS? (Score:4, Insightful)
And a quick check of Ubuntu Forums should convince anyone that Linux has long since joined the party. If posts on /. don't.
How is this a troll? He's right. Not everyone who uses Linux is a computer expert. Hell, when I started using Linux I was a beginner with Linux and just took a blind plunge. Wasn't hard with Ubuntu and thats why the forums are there, to help beginners and solve problems. It's the online FOSS version of Apple's Genius Bar in there stores and Microsoft store's Guru Bar. OSX and Linux are gaining speed with all users, not just the hardcore users.
If they can't tell.... (Score:3, Insightful)
If they (or you) can't tell then running Antivirus and Malware detection isn't "too heavy consider" it's mandatory, even if it means a few hours on dialup. If they can download the crapware they can download the AV.
(And you're being overly dramatic. Daily updates should take a few minutes to download at most, even on dialup.)
If the King can't afford a food taster then he gets poisoned or he starves to death.
Re:Er (Score:3, Insightful)
I'm guessing you're being funny, but since you're modded "insightful"...
I think what the OP was saying is, "I Googled it with 'malware' and other key words, but [no information about it being malware] turned up, though my suspicion remained..." So the problem wasn't that he couldn't find information about PDF Suite at all, but rather he couldn't find enough information to determine whether the program was legitimate.
Anything can be "malware" (Score:2, Insightful)
Not enough bandwidth? Ehh... (Score:3, Insightful)
Re:What is your OS? (Score:3, Insightful)
This. AC has stated my policy, plainly. If I've never heard of it, and I don't know what it is, it's malware. In the computer world, it's "Guilty, until proven innocent."
And, when you think about it, the problem with malware is not so much that it exists. The real problem is that every gullible fool in the world automatically TRUSTS anything they find on the web.
Trust. Let the software distributor EARN some trust, don't just give it to him. And, those 10, 100, or even 1000 glowing reviews posted on his home site? He paid his niece to type those up, and she never saw the crap ware that her uncle developed.
Re:"to big to download" (Score:3, Insightful)
Re:download.com (Score:4, Insightful)
He he heh! Now that my PDF reader is reasonably popular, I can switch on its backdoor functionality.