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Communications Bug

Ask Slashdot: What To Do With Other People's Email? 619

vrimj writes "I have a common enough first name / last name combination that I sometimes get other people's email at my firstname.lastname@gmail.com account. It isn't a big deal if it is a person; I let them know, they fix it. The big problem I am having is with companies and websites. These emails are often no-reply, which means I can't send back a quick note. I got someone's credit card bills for three months before I realized there was nothing for it but calling the company (I tried a couple of emails first). Recently I got a notice about someone's kid signing up for a website. I don't have any option but to hit the response button, and tell them that I first have to say I am that kid's parent or guardian. I didn't know where to go from there. Today I get an invoice from a cable company; it is for a different state. I can't reply. I go to the online support, they tell me my only choice is to call the sales office. I gave in for the bank, but I am not talking to someone else's cable company. Is there any way to make emails to an improperly formatted gmail address bounce or do something else obvious? Is there a technical solution I am overlooking. I doesn't happen that often but it is an increasing PITA with no-reply email addresses. I hate just setting up a filter because that cuts off these other people who made a typo or had someone not enter something correctly, but it is looking like the best choice. It isn't spam, but it isn't my meat."
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Ask Slashdot: What To Do With Other People's Email?

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  • Delete it (Score:4, Informative)

    by kylegordon ( 159137 ) on Wednesday June 08, 2011 @12:50PM (#36376592) Homepage

    It's not your meat...

  • by andymadigan ( 792996 ) <amadigan@nOSpaM.gmail.com> on Wednesday June 08, 2011 @01:10PM (#36376910)
    I typically just mark misdirected messages as spam. I didn't request the message (so it's unsolicited), and it's the sender's duty to get the address correct, I'm certainly not going to put time or thought into fixing it.

    I once got an e-mail from Dell that gave me a login to someone else's account, including their name, address and various other bits of information. I called them to fix that. I also got an e-mail from classmates thanking me for opening a new account, I closed the account.

    Bottom line - if someone's signing up for a service, they better get the address correct, and online services should ALWAYS verify the address (by sending a message to it that contains a link) BEFORE finishing account creation.

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