Ask Slashdot: Why Are Online Job Applications So Badly Designed? 278
First time accepted submitter GreyViking (3606993) writes Over the past few years, I've witnessed a variety of my intelligent but largely non-technical nearest-and-dearest struggling to complete online job applications. The majority of these online forms are multiple screens long, and because they're invariably HTTPS, they'll time out after a finite time which isn't always made known to the user. Some sites actively disable back/forward buttons but many don't, and text that's sometime taken a lot of effort to compile, cut and paste can be lost. And did I mention text input boxes that are too small? Sometimes it seems that the biggest obstacle to getting a job can be being able to conquer the online application, and really, there has to be a better way: but what is it?
Re:The larger problem.. (Score:5, Interesting)
This addon is a life-safer, for lost text input: https://addons.mozilla.org/en-... [mozilla.org]
Re:Pete and Repeat (Score:2, Interesting)
your resume goes through (at least) 3 layers before someone technical sees it.
#1. automated scraping script. if it can't parse the resume, you get rejected.
#2. keyword search performed by HR. if you don't have _ALL_ the keywords for that position, you get rejected. even if they are looking for a microcontroller developer and the lead developer said "basic html/css familiarity would be nice".
#3. HR review. they will be looking for employment length & gaps. If you worked at one place for 20 years, you are probably "less agile" (too old), haven't been keeping up with new tech, and will lose points. If you worked at a place for less than 2 years, you're a job hopper and lose points. what's that gap between job #3 & job #4? more than 3 months? minus points. worked overseas? unless that language/culture is in the keywords, minus points because they can't verify it.
and don't forget, there's a big point loss if you are currently unemployed, that means nobody else wants you.
don't try to argue the rationality of the above, i'm not the god of HR. I just worked for IT at a recruiting company.
Re:No relationship between online app & gettin (Score:5, Interesting)
There is no relationship between an online job application and getting a job. Online job applications are neglected because no one needs 10,000 online forms filled out for 1 job.
It is well established (through most of history) that direct contacts and personal networks are the most likely way to get jobs. A few seconds on Google pulls up many research studies and sites that maintain real statistics (rather than just made-up numbers) on the topic. Like this one [jobvite.com] among many.
That one linked to is interesting because of the various charts. For those companies they track, direct referrals are only 6.9% of the applicants but represent 39.9% of those actually hired. Job boards and web sites account for 74.9% of the job applicants and 35.8% of the hires. This means that while it is still important to apply through the web because they pull many workers through there, it is far more effective to get an employee referral. In other words, one hour of working your social network looking for a referral is equivalent to roughly 12 hours of submitting web-based job applications.
The Internet is great for research and finding people in the organization, great for learning about openings. But when it comes to actually applying for a job, spend your time farming your social network to find someone who knows someone at the company rather than just applying through their site.
Re:Because they don't use them to get employees. (Score:5, Interesting)
Real jobs don't come from HR. They come from business contacts.
Actually, this is NOT true all the time.
By any chance, do you work in HR? Exactly ZERO jobs "come from HR." Without a business need for a hire, there is no job. HR is the cadre of paper-pushers who stand in the way of getting a job, and make it impossible for teams to hire the people they actually need by enforcing meaningless, arcane, and bureaucratic "best practices" which also happen to enshrine the HR people themselves into unfirable, key-man positions. Their function is (literally) to prevent applicants from connecting with hiring managers--this is the exact opposite of what you should be trying to achieve. Until you're talking to the hiring manager, directly, and have permission to contact her directly after the fact with any followups, you're not a real candidate for a job. If HR can arbitrarily cut off your contact with the hiring manager (because you can only go "through HR") you're not a candidate--you're a person whose application is being used to justify the payment of salaries to HR people because otherwise "Who will deal with all these applicants?"
In fact, a any job you get from a corporation of any kind of size, you are going though HR and the only thing your contact can buy you is priority treatment (getting put top on the stack) and possibly having an advocate with the hiring manager.
It really depends on the company. Most organizations I know/have interviewed at intentionally recruit via third parties and "fix it on the back end" with HR because before they started doing so the HR "screener" disqualified all the good candidates and sent up clunkers with no employment "gaps," but no real achievements, either.
My last 3 jobs which cover the last 15 years of my life all came via HR and not direct contacts. In fact, most of my jobs came though the HR process and didn't involve an insider at all.
How many applications did you fill out to get those three jobs? 10? 50? 100? 1,000? 10,000? In the same 15 years, I've gotten six jobs. Five of them were recruiters, referrals, or placements. Only one involved "going in the front door" and that job paid the least of all the jobs, had the worst benefits, the longest hours, zero advancement opportunities, and generally sucked donkey-ass. And as for applications: I haven't filled one out since I started working with recruiters exclusively. "Fill out an application" is the same as being told "We'll call you"--it's a euphemism for "you aren't going to be hired."
Since I stopped doing the "front door" my salary has quadrupled (granted, I've also added a great skillset in the intervening 14.5 years,) my working hours are sane, and permit working remotely when going to the office is inconvenient. That "front-door" gig? If there was enough snow to make going to work dangerous, but the roads were open, you have to go or use a vacation day. Literally every job I've ever had has been better than the "front door" place. But I also spend less time interviewing and filling out pointless paperwork (that you'll have to fill out again when hired, because they can't just "type in what you put on your application" in your new hire paperwork, of course.
The bigger they are, the more likely HR is going to be in firm control of the initial vetting of possible candidates and having an inside contact is much less valuable. But in the small company, where they don't have an HR department., contacts are the only route to get in. So it just depends on what kind of company you are looking for.
Here's my advice, do with it what you will: If you're trying to get a job and the HR department is so "firmly in control" of hiring that they have total trump over every hiring decision run away as fast as you can. Don't walk--RUN AWAY AS FAST AS YOU CAN. Why? Besides the nightmare of getting yourself hired, every time your team has an opening