How long to support for software?

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+ - How long to support for software? 0

Submitted by lucky4udanny on Wednesday June 06, 2012 @04:51PM

lucky4udanny writes "My client says that any software/website we develop for them should be supported with bug fixes forever with no further compensation. We have generally supported our work for 2 months to give the client adequate time for real-world testing, after which we charge by the hour for all support.

How long should a company fix bugs without compensation in software they developed? What is the industry convention?"

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How long to support for software?

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How long to support for software?