jollyreaper writes ""I have a nice new IT job with a non-profit. They are a growing organization and management has realized that they need to bring their way of doing business up to a professional level. Several years back, their IT department was still operated like it was in a home office, fine when you're dealing with three people, not so good when there's over a hundred users. IT got it's act together and is running professionally and efficiently. The rest of the organization is a bit more chaotic and management wants to change that. One of the worst problems is a lack of process documentation. All knowledge is passed down via an oral tradition. Someone gets hit by a bus and that knowledge is lost forever more. Now I know what I've seen in the past. There's the big-binder-of-crap-no-one-reads method, usually used in conjunction with nobody-updates-this-crap-so-it's-useless-anyway approach. I've been hearing good things about company wiki's, mixed reviews about Sharepoint and its intranet capabilities. And yes, I know that this is all a waste of time if there's no follow-through from management. But assuming that the required support is there, how do you guys do it?""
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Since you're trying to get everyone up to a professional level quickly, I think you should check out Willitfly.com, which specializes in making it easier to understand and implement best practices at the time of need -- It's a dynamic system, accessible on any web-enabled device, not some "big-binder-of-crap-no-one-reads method" or "nobody-updates-this-crap-so-it's-useless-anyway approach."
To look at samples, check out the free off-the-shelf modules (blue links). If what you need is custom w
getting best practices on demand (Score:1)
Since you're trying to get everyone up to a professional level quickly, I think you should check out Willitfly.com, which specializes in making it easier to understand and implement best practices at the time of need -- It's a dynamic system, accessible on any web-enabled device, not some "big-binder-of-crap-no-one-reads method" or "nobody-updates-this-crap-so-it's-useless-anyway approach."
To look at samples, check out the free off-the-shelf modules (blue links). If what you need is custom w