Kristl writes "I need your help Slashdot.
I have called ATT and walked into several ATT stores to ask "How much will an ATT phone plan cost per month with taxes and fees and everything?". No one can answer this question. They are evasive and become testy when I push them on it. Their answer is they can't tell me what the government is going to charge me as the fees can vary month to month, but I've been an ATT customer for several years and my taxes and fees have not varied more than a dollar in all of that time.
So I question them... can you just tell me what the taxes and fees will be for a 3G plan in California that has the basic calling plan, basic data plan, and the basic text plan... I even do the math for them, that's $75. Okay ATT, what are the taxes and fees on $75? Oh, they can't tell me that as the taxes and fees can vary from month to month.
Okay ATT, can you tell me what the taxes and fees were on $75 plan last month? No.
Okay ATT, cn you tell me what my taxes and fees were last month on my current $40 plan... that only requires reading my bill right? Oh good! They can read! Yes they can tell me what the taxes and fees were on my $40 account last month.
Okay ATT, we have progress... can you now pull up a plan that has a $40 calling plan, a $30 3G data plan, and a $5 text plan? The answer? No, they can't do that, that would be an invasion of privacy.
So I ask, can they go through the motions of setting my account up for the iphone plan I described above and then tell me what the taxes and fees amount to? Oh of course not! That would be you know, too HELPFUL!
So Slashdot, can you help? Can you batter ATT for the rest of us and tell us how much taxes and fees will add to a $75 plan in California?
This doesn't seem like it should be so hard. What is the conspiracy that ATT refuses to tell me what the my bill would cost per month were I to switch to a new plan?
Please help if you can!
Thanks,
Kristl"
This discussion was created for logged-in users only, but now has been archived.
No new comments can be posted.
3G monthly cost with taxes and fees 0 Comments More Login /
Get More Comments