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How to Become a PHB? 62

Vagary asks: "There have been quite a few discussions about becoming a system or network administrator or developer, but in light of recent outsourcing trends it seems prudent to aim for something a little less expendable. What is the ideal education (eg: Master's in CS, MBA in Tech Management?) and entry-level career path (in light of today's job market) to become upper-level IT management such as a CIO or CTO?"
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How to Become a PHB?

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  • by Codeala ( 235477 ) on Monday July 14, 2003 @10:40PM (#6439525)
    ... because if you base your choice on "current" trends by the time you graduate they will probably be outdated. In Uni I have seen many who only reason to enrol in CS/IT is because of "the money", they have no real interest/passion for the subject. In my option these people will never be good developer/manager.

    My advise is to select those areas/subjects you enjoy and worry about the job market later.
    • There are more of those CS/MIS majors at my college than there are people who do it because they love what they do. Now, there are a bunch of greedy people who are looking for work :P. They had better like working for Primerica. God knows they call me at least once a week.
    • I certainly started out in CS for passionate reasons, and took as theoretical material as possible in school while learning administration and programming in my spare time and summer jobs. Now I'm sitting here half-way through a Master's degree that isn't going that well wondering what I'm supposed to do with the rest of my life. Some of my friends have told me that I'm too well-adjusted to be a professor or a code monkey, and management seems like the next best thing. >:)
  • by MrWa ( 144753 ) on Monday July 14, 2003 @10:48PM (#6439573) Homepage
    For starters, don't look into getting any MBA that specializes in a specific area. You can, of course, take those courses and do the studying necessary to know a lot about a certain subject (e.g. IT) but you don't want to limit your options or experience. MBA school is not about focusing on one particular subject.

    Build on your experience. We can assume you are in IT already right? Make moves toward supervisory or management roles; show interest and drive; prove that you are already capable. Just showing up one day with a MBA and some IT experience will not cut it. As you move further up the ladder the game is more political than technical. Is that what you really want?

    Do you really want to be a PHB? The rewards a very different - you won't often get the satisfaction of accomplishing something yourself. Unless you like managing and directing people and helping them to accomplish tasks, it isn't for you. The only real reward is knowledge about the strategic goals of the group or company; helping others to grow and better themselves; and, if your really good, inspiring others to do things they wouldn't have done otherwise. And you are probably even more replacable, since the skillset of a manager is easier to obtain (though harder to do well) then that of a technician.

    • OP :
      You want to know exactly what being a manager is like? Come to my office in your spare time, let me kick your ass (verbally) for something someone else did ... someone you have no real control over and may or may not even know what happened or why.

      Some low level person in your chain of command screwed something up and now you get to bear the brunt of some upper level manager, presumably so you can find the person responsible and make him feel enough pain that he remembers not to screw up next time.

      We
  • Business cycles (Score:5, Interesting)

    by duffbeer703 ( 177751 ) on Monday July 14, 2003 @10:51PM (#6439587)
    It's amusing that major companies are blindly outsourcing their businesses to companies in South and East Asia.

    All it takes is an uprising in China or nuke fight between India and Pakistan, and US & European engineers suddenly become a hot commodity again.

    Keep in mind that when ever you choose engineering or technology as a career, you are by default subjecting yourself to the cyclical trends that dominate that kind of industry. If you are looking for stability, be a teacher, policeman or accountant. If you want the big money that comes with the engineering & high-tech fields, accept the risk/reward ratio.

    If you need to ask "How do I get into senior management?" in a forum like this, you probaly don't have the intestinal fortitude to make it past middle management.
    • I'm not sure I can handle the risk, but I figure it's best to try while I'm young and dependent-free. But all my CS friends who recently graduated are having a hell of a time finding entry-level programmer positions, so I got to wondering whether there's another path...

      I can't even figure out how to put myself at risk. :)
      • by Anonymous Coward
        I know exactly what you mean. I've just completed a Masters in Physics from a prestigious european university, and have a lot of programming experience including certifications and work experience, and it took me a whole year after uni before I finally found something (in progarmming). Entry-level positions are scarce at the moment. However, I do believe things are picking up slightly, so tell your friends to wake up and start applying like mad right now, they might get something, at least in big corps.
      • The problem now is that we are toward the end of a bust cycle. You'll see things start to improve, if you havent' already.

        Also, look at smaller companies. From what I have seen, large (bloated) firms are suffering the most. Smaller companies, particularly those that write or maintain software or computing environments for health care or gov't are doing ok. (In the US anyway)

        I would also suggest getting some skills to supplement your CS degree. Learn how to sell stuff or how to admin some weird system or e
      • > How Does One Mount a Wild Elephant?

        Easy!

        # mount -F wild -o rdonly /dev/elephant /archives

    • -All it takes is an uprising in China or nuke fight between India and Pakistan, and US & European engineers suddenly become a hot commodity again.

      Don't tease me.
      • Hey man, do your part. Get out there and create instability in the global workplace!

        You don't necessarily even need to leave your house. For example, you could hack military computers in India and leave a Pakistani calling card and visa versa. Or set up a website for Chinese dissidents. Hell, the last one seems so altruistic even your Mom would be proud.
    • How do I get into senior management? It is a good question. Forget the stuff about intestinal fortitude or being assertive ar all the psycho-babble. I would start at a small company and as mentioned by other commentators take the risk of specializing (doing something well). Get a good financial training (like CFA Level I, which is betteer than an MBA and you can do it while working). Take care!
  • by etymxris ( 121288 ) on Monday July 14, 2003 @10:58PM (#6439615)
    I know management that got there from all disciplines and walks of life. You don't get hired into management. You start with gruntwork and slowly demonstrate your ability to lead and manage.

    Most top management I know started in a small company or division that got very large. Being one of the first people there let the pyramid structure of management fill in beneath them.

    If you start out in a very established company that is unlikely to grow, then you are not likely to get promoted anytime soon. Given that not many companies are growing at the moment, this puts your chances of soon becoming a high-level manager very low.
    • Most top management I know started in a small company or division that got very large. Being one of the first people there let the pyramid structure of management fill in beneath them.

      Thanks, that's exactly the kind of concrete suggestions I was hoping to hear! Might be hard to apply right now, but at least it gives me an idea of what to look for.

      • You can also go work for a consulting firm and stay there until you are a manager/partner (Ernst & Young, PWC, KPMG, etc...). Once the right opportunity comes along take it. When I worked for a Big 5(?) firm (the one that no longer exists) almost 50% of our clients had one of their CIO/CEO/COO/CFO/CIO types from the firm. They work with you for years then trust you to the point to offer you the position when it's available. Since you generally know their business anyway it's an easy pick for them.

        Good
    • Damn, I just can't help myself.

      I first read that as
      "To become a manager, it is appropriate that you have no education."

      But really, I disagree. I think psych, and to a lesser extent soc. majors - with some business tossed in - would probably make better managers.
  • Easy. (Score:2, Funny)

    by stanwirth ( 621074 )

    What is the ideal education and entry-level career path to become upper-level IT management such as a CIO or CTO?"

    1. Insert Head into Hindquarters
    2. Rotate Head Slowly until Brain slides into Anal Orifice
    3. ...
    4. Profit!!!
  • by afabbro ( 33948 ) on Monday July 14, 2003 @11:06PM (#6439650) Homepage
    My advice is in two parts:

    How to Get to Be a Manager: Longevity is probably the easiest route. Eventually you'll get to a spot where there's an opening and you'll have an opportunity to move up. If it doesn't appear to be in the future in your company, then consider looking elsewhere. Most places looking for managers will say "the ideal candidate will have 4-6 years of management experience." Well, that's nice, but until he comes along, here you are with X years of technical leadership, project management, team leading, etc. Don't lie but if you've lead teams of people, etc. then you probably are as good as the next bloke.

    Don't fret about qualifications, etc. Sure, at some point someone will say "what do you think the residual value of this asset will be in three years and would you recommend lease or buy?" At that point you'll say "I don't understand" and go out and learn.

    How to Succeed at Being a Manager: Management requires a radically different skill set than being a programmer or sysadmin. I spent 7 years in Unix sysadmin, rising to Senior Admin, then moved into management. As a techie, your skills are all technical, with some project management and communication (written, presentation) to round you out. As a manager, it's the reverse, with the emphasis on communication and project management, with a whole galaxy of people-management skills and financial skills thrown in.

    The technical part of being a manager is not complicated. Go read some books or take some extension courses. The basics of accounting, budgeting, project tracking, etc. can be quickly learned. Focus on leadership and people skills. That's the heart of management. The rest is just details.

    If you are serious about management, then get an MBA. Be aware that means the full shot: accounting, economics, marketing, etc. There are some quality all-internet programs (Penn State, Arizona State, Auburn, etc.), or executive MBA programs. People with MBAs are not usually managing technical groups, though - they're senior managers or moving towards the executive ranks (or doing financial analysis).

    The "soft" skills you'll need are a lot more difficult - negotiation, handling employee problems, building consensus, resolving disputes, etc. What do you do when someone is underperforming? How do you measure it? Etc. It all sounds easier than it really is. Then there's leadership...both in doing it and taking responsibility.

    As a manager, you will interact a lot more with non-technical people. You also may not like it - do you like going to meetings now? If not, forget management - you might be in meetings all day (meetings seems a constant regardless of organization).

    In closing...techies have long sneered at managers, but frankly it's just as challenging a career path as pure technical paths. I divide managers into those that "get it" and those that don't. Most of those who "get it" are people with technical backgrounds who later went into management.

    • Certainly there are some circumstances where it's easier to get team lead sooner rather than later. For example, I'm pretty sure I should avoid government or any other union jobs that make seniority a big deal. Do you have any advice for scoping out a company's heirarchical flexibility in advance? And as for the MBA, is it possible to get it too soon? A lot of MBA programs require 5 years out of undergrad, and I suspect its for our own protection.
  • PHB for who? (Score:5, Informative)

    by araven ( 71003 ) on Monday July 14, 2003 @11:21PM (#6439706)
    There's no one way, the path to becoming CIO for a Fortune 500 company differs considerably from the path to be CIO for a small organization, or in the public sector.

    Speaking for myself, I did systems administration while I was in school, went to Library School and came out with an M.S.I.S. with a focus in database design. I spent some time in a big corporation as a sysadmin. Then saw a great job as a UNIX admin at a Public Television network associated with a University. In a small pond, it was easy to parlay very very very hard work and my degree into my current IT Director/CIO/CTO position.

    The thing that made all the difference for me was that from day one I didn't hide in my cube with my nose stuck to an X-Window, I volunteered for everything, and showed my very real interest in the entire organization. I got to know people in every department even though I technically didn't have to do any user support at all. Now, that's what I look for in "management material." Everyone I hire can "communicate well" but the ones who might take my job someday are the ones who see how their jobs relate to what the organization is trying to do, and who tell me how they can support those goals better. Prove to the existing management that you understand technology but can also translate it into achieving business goals, and prove that you think of IT as the means, not the end.

    The other thing I managed to do right, I articulated my management philosophy clearly in my interviews. (I've interviewed management candidates who simply cannot tell me what a manager is for!). I told the interviewers in no uncertain terms what I think good managers do, proving that though I had exactly zero previous management experience, that I wouldn't dive in without a clue. For reference, if the interviewers want to hear a philosophy involving squeezing the most out of staff...run. IMHO, management is about supporting your staff, providing them with resources, defending them from abuse, protecting them from distraction, and making resource demands incessently to provide whatever motivation each person needs (far more than "salary" in most cases).

    So I guess I suggest picking the kind of organization you want to go to, seeing what kind of qualifications they look for in a PHB, and really loving and believing in the places you apply. (you'll need to, a good PHB works more hours than her subordinates). Then go outside your job description and prove that IT can make things better, not just more expensive. And all the while, think about the best and worst bosses you've ever had and come up with hiring and retention strategies, and a solid management philosophy of your own (I never read a management book) and be ready to articulate it, then to live it.

    Realize this though, once you're a PHB, you will not have time to be a technologist anymore. What's more, your staff will see it as unwelcome micromanagement. If you can't give up the root passwords, then don't become an executive. You'll only hate it. Satisfy your technical cravings at home.

    My $.02

    ~
    • So basically: network within your org, and start thinking like a manager long before you need to. Figure out what kind of manager you're going to be in advance. Chose a place where you can enjoy doing all of that. And make sure you really want it. :)

      Thanks, that's exactly the kind of advice I was hoping for!

      • Worth noting :

        A few years ago I was in a discussion with the VP of Engineering, he and I had several years of 'good ol boy' networking before he was promoted. We were discussing moving me into the management position of the IT division of the company (wasn't a large company) and my first impulse was to fire a few of the losers / slackers and replace them with hard core performers (like I envisioned myself.)

        His next words were

        'Any clown can succeed as a manager given unlimited resources and a hand picked
  • by Anonymous Coward
    No, not really. Altough some geeks need one.
  • Mistaken assumption (Score:3, Interesting)

    by n9hmg ( 548792 ) <n9hmg@hotmaiMENCKENl.com minus author> on Tuesday July 15, 2003 @12:24AM (#6439958) Homepage
    The article calls a PHB "something a little less expendable"
    The economy is leaning out (internal combustion engine expression). They're still cutting jobs while production is going up. I'm guessing that this is mostly by eating their seed stock, but there's still a lot of pressure to eliminate non-contributing positions. One of my few consolations in this current layoff is that the fool who chose me as the person to cut within the two choices he had, then had to pay to relocate a much less-competent replacement for me(the company never brings back discarded talent) is now in a death spiral caused mostly by that stupidity.
    I think the current pressure will make the PHB an endangered species. We'll still have good managers (mine got booted in the wave before me, and I spent two months unmanaged), but actual PHB-types will finally be doing what they're qualified for - closing shift at Booger Fling.
  • www.dilbert.com

  • If you've ever watched the Dilbert TV series, you would know that all you need to do is drink from the same mug as another PHB (just a sip will do) and their infectious syndrom (was it? or is a virus?) will slip inside your system and forever turn you over (although Dilbert managed to get out, but I can't remember how... any helpers?)
  • Brush your teeth often, read your RFC's, and combine dried potassium phenoxide with 20 atmosphere (atm) dry carbon dioxide at 250c, at least according to Google [google.com].

    Or, you could just get a mohawk and go here [bossus.com], but they don't want to hire you either.

    Of course, if what you're asking is what are steps one through three of:

    1. ?????
    2. ?????
    3. ?????
    4. Profit!

    Unless you get really lucky, you're probably stuck with 1.) learn as much as you can, 2.) think about it, and 3.) work hard at it - regardless of w

  • by flockofseagulls ( 48580 ) on Tuesday July 15, 2003 @02:54AM (#6440503) Homepage
    Look into teeth whitening and antifungal treatments. You can start right here on slashdot.

    You can also get a law degree right here, just read all the posts about licenses and copyrights.
  • by Anonymous Coward
    getting a pre-frontal lobotomy was the required first step in becoming a PHB.
  • Well it seems difficult for a human... I guess it would involve heavy surgery to change your shape significantly and you'd have to get someone to cover your innards with lots of rules, tables and a few drawings by famous fantasy artists. And even then, if you were to become my PHB you'd be dog-eared in a month and coming apart at the back within the year.
    And that's not even considering the question that will determine your fate as a PHB:
    "Which edition will I be?"
  • by wowbagger ( 69688 ) * on Tuesday July 15, 2003 @08:00AM (#6441285) Homepage Journal
    Take every ethics course your university offers.
    Take your business theory courses.

    Then you know what to violate.

    Unfortunately, that seems to be the way to become a manager in this world.
  • Surgury (Score:3, Insightful)

    by macemoneta ( 154740 ) on Tuesday July 15, 2003 @10:25AM (#6442440) Homepage
    I'm pretty sure a pre-frontal lobotomy is required, but the tricky part is having your moral center removed.
  • From what I've seen (not very much, but enough for me), a person doesn't have to be technically competent to become a PHB. Usually, it seems, the eventual PHB is the last person standing in a high-turnover firm, the default choice by seniority, or someone who knows someone. It is more politics and powerpoint presentations than substance or genuine accomplishment.

    Of course, I work in an industry where organizational inefficiency and slow progress leads to profit, so my point of view is probably very skewe

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