Suggestions for Apache Tomcat Support? 15
tgrissom asks: "I work for a municipal government whose policy is to have support contracts on all software that operates mission-critical applications. Some of our web mapping applications have begun to use Apache Tomcat as their preferred java servelet engine. (They used to use Macromedia jRun, needless to say I am ecstatic about the change as I use Apache at home and in various other project arenas). My issue, however, is that I am being asked to find someone to be the 'supporting agency' and myself, my friends, my geek network, and the open-source community at-large are not acceptable replies. To cut to the point - does anyone out there use a reputable open source contractor to provide technical support for Apache Tomcat and if so, can you provide their contact information? Thanks for your consideration and response."
apache.org? (Score:2)
I'm willing to bed that they would wouldn't mind.
Re:apache.org? (Score:3, Informative)
Kirby
Details (Score:2, Insightful)
Covalent (Score:5, Informative)
Apache is what they do. Several of the major Apache developers work for Covalent. The company provides training, support and managed services for Apache, Tomcat, etc.
Red Hat? (Score:3, Informative)
Be warned; IBM might instead try to get you to move to Websphere.
Doing a little google work says that http://www.coopermcgregor.com/support/support.pla
Re:Red Hat? (Score:2)
Re:Red Hat? (Score:1)
Re:Red Hat? (Score:3, Informative)
WebSphere's servlet engine is heavily based on Sun's reference implementation of a servlet engine for J2EE, and so is Tomcat.
IBM licenses the code from Sun, and Sun also donates the code as open source to the Apache Software Foundation. Tomcat 4, for example, combines the Sun reference code for the JSP 1.2 and Servlet 2.3 APIs with the independently developed JServ technologies.
Similarly, the HTTP
Re:Red Hat? (Score:1)
Remember, IBM is a services company. While they do make middleware, and it is their prefered platform, they will work with anything as long as it makes them money.
Re:Red Hat? (Score:1)
novell (Score:2)
JBoss, Inc.? (Score:4, Informative)
This part would seem to indicate they could help you:
There are a number of advantages for choosing JBoss Inc. support services including:
Jakarta already has a list... (Score:4, Informative)
Vendors List [apache.org]
Someone else has already suggested the JBoss group, there's also the Core Developers Network [coredevelopers.net], both of them provide support in Europe.
Easy (Score:2)
I assume that this policy also applies to operating systems. If you are using Windows, Microsoft won't offer any help with Apache. However, Novell uses Jakarta in their Netware OS. Switching your platform to Netware would give you Jakarta support from Novell. Additionally, with Novell's acquisition of SuSE, you may also be able to get a support plan with Novell running Jarkarta on SuSE.
If your agency is willi