99bottles asks: "I work for a good sized Public Library. The management folks want to have a sit down to discuss what our next tech. undertakings should be. We already offer free wireless, use Voice-over-IP, have self-checkout machines, have dropped Microsoft Office for OpenOffice.org, and are slowly but surely getting Linux to the desktop. It's not like we need to catch up, this is geared toward being unique and at the forefront. One manager believes that a video reference service would be popular, I've tried to convince him that video-phones have been around for decades and no one really wants them. So, I ask you, what would Slashdot readers want to see at the local library?"
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