profBill writes "As a fifty-something professor who teaches introductory computer science, I am very aware that the twenty-somethings in my class are much more at ease with computers than any other generation. However, does that mean they are more adept at using those computers? Apparently not, according to the researchers at University College London. Their research indicates that while more adept at conducting searches, younger users also show 'impatience in search and navigation, and zero tolerance for any delay in satisfying their information needs'. Moreover, these traits 'are now becoming the norm for all age-groups, from younger pupils and undergraduates through to professors'. The panel makes two conclusions: That libraries (and I wonder what a library will become in the future, anyway) will have to adapt, and that the information processing skills of todays young people are lacking. Why are those skills lacking and, if they are, what can be done about it?"