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How to Convince Non-IT Friends that Privacy Matters? 373

mmtux writes: "As technology becomes more advanced, I am increasingly worried about privacy in all aspects of my life. Unfortunately, whenever I attempt to discuss the matter with my friends, they show little understanding and write me off as a hyper-neurotic IT student. They say they simply don't care that the data they share on social networks may be accessible by others, that some laws passed by governments today might be privacy-infringing and dangerous, or that they shouldn't use on-line banking without a virus scanner and a firewall. Have you ever attempted to discuss data security and privacy concerns with a friend who isn't tech-savvy? How do you convince the average modern user that they should think about their privacy and the privacy of others when turning on their computer?"
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How to Convince Non-IT Friends that Privacy Matters?

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  • Easy (Score:4, Funny)

    by Anonymous Coward on Sunday February 17, 2008 @01:31PM (#22454298)
    Delete his/her desktop shortcuts, so they will think a virus ate them.
    • by EmbeddedJanitor ( 597831 ) on Sunday February 17, 2008 @02:38PM (#22454862)
      IT people tend to be pretty security focussed with borderline paranoia. That is healthy because that's there role in society.

      Talk to a dentist. You'll hear a whole lot about how important it is to floss your teeth for 15 minutes a day. A fitness nut will tell you how you need to exercise an hour and a half a day. The house painter told me I should wash the house once every 3 months to preserve the paint. A mechanic friend told me to check my car's oil every week. etc etc.

      Most people just don't have the time/energy to do everything they're told so they ignore most advise.

      • by OakDragon ( 885217 ) on Sunday February 17, 2008 @03:34PM (#22455286) Journal
        Your comment conjured up a little mind movie: 2 techie guys driving around the neighborhood on a Sunday afternoon, wearing their dark slacks, white shirts and ties. They ring the doorbell. "Hi - would you happen to have a few minutes to talk about the importance of information security and privacy?"
      • by grcumb ( 781340 ) on Sunday February 17, 2008 @05:19PM (#22456060) Homepage Journal

        Most people just don't have the time/energy to do everything they're told so they ignore most advise.

        I would interpret that to mean that you need to choose your advice carefully. The best thing my dental hygienist ever said to me was, 'Floss while you're watching TV.' It was a perfectly simple and eminently practical piece of advice, and made me a flosser for the first time in my life.

        <obShamelessSelfPromotion>I've been writing a series of columns about the issue of online privacy in a local weekly newspaper. Living as I do in a developing nation, I need to put things as simply as possible. Here are the last three:

      • by moderatorrater ( 1095745 ) on Sunday February 17, 2008 @05:42PM (#22456212)
        While I agree in general, there's more to be considered than just "we're IT, so we care more." Privacy doesn't exist solely in the IT world; for most people, the majority of the privacy that they get isn't from their IT policies, it's from their home's walls, the blinds on their windows and the door on the bathroom. Likewise, most identity theft comes from dumpster diving and other traditional means, with online identity theft actually going down. If you use that as a metric of privacy (the important data not getting into the wrong hands), then that would indicate that IT privacy is actually getting better than other areas.

        What this actually means is that people are more used to dealing with privacy than other areas. Everyone in the world cares about privacy to one extent or another, and it's practically (if not literally) an instinct since we're taught it from birth, which puts advocates of online privacy in a better position than a fitness nut or a dentist. We can draw real, direct analogies between facebook's policies and brick and mortar company's policies. If my credit card offers me double rewards at a coffee house, should that coffee house get my address, full name, mother's maiden name and social security number just for having that relationship with my card company? Should the guy who sets up a chess game in a cafe get all the personal information of the people they play against?

        Privacy isn't new, and it's problems aren't unique to IT. All we need to do is put the issues in plain terms and let people make their own decisions.
  • by Deadstick ( 535032 ) on Sunday February 17, 2008 @01:32PM (#22454306)
    Showing him his bank balance might work...

    rj
    • Re: (Score:3, Informative)

      Comment removed based on user account deletion
    • by Anonymous Coward on Sunday February 17, 2008 @01:41PM (#22454422)
      Don't be helpful, be available.

      If your friends want your expertise they will come to you and ask. If you offer it unasked-for, they will probably never ask and will go to someone else.

      Probably better to talk to them about your other mutual interests. That way you get to keep your friends...
      • by h4rm0ny ( 722443 ) on Sunday February 17, 2008 @02:51PM (#22454946) Journal

        On the other hand, when you see someone unknowingly driving toward a cliff, you don't wait until they ask for your advice to tell them. The submitter here is trying to help them about a problem that they seem not to have really grasped. I have had the same conversation as the OP with people. I can usually get it past the stage of treating it seriously, but come up against the wall of "there's nothing I can do" or simply that it appears to require effort to protect against.

        It's something I'm still working on.
    • by TheSHAD0W ( 258774 ) on Sunday February 17, 2008 @01:49PM (#22454500) Homepage
      Showing him a ZERO bank balance might work even better. It'd help your own balance, as well.
    • Re: (Score:2, Insightful)

      by Bailsoft ( 752566 )
      I consider myself to have a reasonable technical knowledge (e.g. I've just written a telnet client from scratch in c++) and I don't use a virus scanner when online banking or at any other time; they're a complete waste of space.
      • virus scanners (Score:3, Interesting)

        by falconwolf ( 725481 )

        I consider myself to have a reasonable technical knowledge (e.g. I've just written a telnet client from scratch in c++) and I don't use a virus scanner when online banking or at any other time; they're a complete waste of space.

        For now you can get by without a virus scanner if you're using OS X or another of the Unices but one is needed for online banking using Windows, even Vista with it's nagware notices. Many will turn off the "Need your permission to continue" prompts [lifehacker.com]. And with today's hdds approa

    • Wireless (Score:5, Interesting)

      by solprovider ( 628033 ) on Sunday February 17, 2008 @02:18PM (#22454706) Homepage
      Start by explaining a real-world current personal problem. (I do not crack so showing his bank balance is not possible.)

      A friend loves his wireless laptop. We encrypted router communication at both homes. Explaining why encryption is needed led to an explanation of the dangers of handling financial transactions while wandering NYC -- that any open router could record everything including passwords and perform man-in-the-middle attacks to bypass SSL. Anybody willing to capture his information could; expecting those people not to use the information maliciously seems silly.

      Once those dangers were understood, my friend was eager to hear about more insidious problems such as government policies (telecommunication recording), other insecure devices (iPhone), and deliberately open websites (Facebook).
      • Re:Wireless (Score:5, Informative)

        by profplump ( 309017 ) <zach-slashjunk@kotlarek.com> on Sunday February 17, 2008 @02:59PM (#22455032)
        any open router could record everything including passwords and perform man-in-the-middle attacks to bypass SSL

        It's that sort of misinformation that makes it hard to take valid privacy concerns seriously. How exactly would a router bypass SSL?

        You could spoof DNS to redirect all requests to your own HTTP server, and you could dynamically fetch pages from the far end to convincingly fake the remote website. And while you could generate SSL certificates on-the-fly to make it HTTPS, those certificates could only be signed by a certificate authority you control, which is not one that's particularly likely to be present in the target's list of trusted authorities.

        It's almost like the people designing SSL thought that the entire route between the two communicating hosts might be insecure -- including the first-hop router -- and therefore provided verifiable, end-to-end encryption and authentication that did not rely (at least at communications time) on resources beyond what is stored or can be generated on those hosts.

        Beyond that, any authentication and encryption technologies that would commonly be considered secure by knowledgeable users -- SSH, Kerberos, most VPNs, etc. -- can provide similar guarantees. They all provide verifiably-secure authentication from any endpoint, even if the entire route is hostile, and even if the endpoints have bad DNS, untruthful routes, or totally fake traffic.

        It's worth time teach someone the difference between HTTP and HTTPS, but pretending that SSL only works over trusted routers is counter-productive at best; if people feel there's no safe way they can use in the Internet they'll either give up on the Internet or give up on safety.
        • Re: (Score:3, Interesting)

          by grumbel ( 592662 )

          They all provide verifiably-secure authentication...

          Verifiable security sure, but not practical security. I very much doubt that anybody would notices a wrong SSL certificate, they click 'ok' and continue with whatever they where about to do. The only practical security of HTTPS is that you get end-to-end encryption, but I wouldn't believe for a second that it would have any practical benefit to stop man-in-the-middle attacks. Maybe when you use a seperate client that would actively block anything with a suspicious certificate, but with a normal browser whe

          • Re: (Score:3, Insightful)

            Not to mention traffic, such as email, that isn't SSL encrypted. Fact: Most users have one password for everything they do. Fact: GMail stores every email you've ever gotten unless you explicitly delete it. Even if people are smart and keep more than one password, how many "Forgot my password" emails do you suspect the average user has in their inbox/archive? Simply checking your email over an unsecured wireless network can compromise you.
          • Re: (Score:3, Insightful)

            by Sigma 7 ( 266129 )

            Verifiable security sure, but not practical security. I very much doubt that anybody would notices a wrong SSL certificate, they click 'ok' and continue with whatever they where about to do.

            You can't verify if an SSL certificate is "wrong" since browsers don't really tell you anything about the certificate.

            As an example, https://slashdot.org/ [slashdot.org] has SSL. A typosquatter registers https://slasdot.org/ [slasdot.org] with SSL as well. Since they are both signed, browsers will automatically trust the certificate without letting the user that he encountered the slasdot.org certificate for the first time.

            While the IE7 phishing filter can snag the latter site, it's merely a reactive defence rather than automaticall

        • Re:Wireless (Score:5, Insightful)

          by vanyel ( 28049 ) * on Sunday February 17, 2008 @03:51PM (#22455422) Journal
          Speaking of SSL, I updated the SSL certificate for a site we host recently, only to soon thereafter get a complaint from the customer that it wasn't valid. Turned out he had one of those silly Thawte Seals on his site, which needs updated for the new certificate as well. I pointed out to both him and our web developer that those are a really bad idea because they train people to be susceptible to phishing. All I'd have to do is get someone to go to a typosquatted domain, or even even a non-ssl site that looks right with a gif image of that seal (and I could even have it linked to something that looked like it validated the cert like the real seals do). Our web developer commented "it's something my grandmother can understand" and my comment was "your grandmother is exactly the person most at risk from that sort of thing". Trusting content to validate itself is an incredibly stupid idea --- only the browser can do the validation, and people need to be trained to the browser's indicators, not the content.

          If only we could actually trust the browsers...
  • by Anonymous Coward on Sunday February 17, 2008 @01:35PM (#22454342)
    You may be conflating too many issues. There's a huge difference between warning people about info-stealing malware and saying "zomg ur real name is online!" Remember that most people still have the attitude that they have nothing to hide and so nothing to fear.

    I say focus on the most critical issues, like not clicking stupid links, using IE, or falling prey to phishers. Nobody wants his bank account emptied.
    • by sumdumass ( 711423 ) on Sunday February 17, 2008 @02:12PM (#22454664) Journal
      I agree. It appears that the op doesn't want to inform these people but rather indoctrinate them into a lifestyle. You can't force them to believe the same way you do, but you can tell them about the dangers that exist from their actions and hopefully give them the tools to think about potential visual consequences when it is time to make the decisions.

      His friends are probably likening this constant warning and paranoia to "drugs are bad" and "if you do that, your going to hell". I'm not surprised that it is having much the same effects- people not caring about what the crazies tell them.
    • by fizzywhistle ( 1111353 ) on Sunday February 17, 2008 @05:20PM (#22456064)
      Sure theres potential for information overload but the more likely problem is proper communication. Approach it as if you were writing a recommendation for the people you work for. Use as little jargon as possible and give them real world examples.

      For instance, my mom told me she didn't understand what the big deal was about the government listening in to our conversations because "the terrorists want to kill us." She has nothing to hide, and I understand that, so I framed it in a way that matters to her. Basically, I told her why the FISA laws were enacted to begin with (history lesson). The massive corruption that was possible if this information got into the wrong hands and how it harms society. It took time, and we ended up talking about a lot of things, but I was able to explain it to her in a way she understood and she could agree with. The end result was that not only did she learn why certain laws were import and why they were enacted, but she also could make a personal connection with them eg. they mattered to her instead of being some abstract concept.

      Fear is not a proper tool for education. You're living in a country where only about 20% of college graduates can find Iraq, Israel, and Saudi Arabia on a map of the globe (in the middle of a war). Most people lack even basic information on any given issue partly due to our educational system (government likes stupid people) and partly due to lack of time (busy people shop instead of voting or educating themselves). Give them the information in a format they can understand. If they become fearful because someone could empty their bank accounts, tell them what to do in a rational, calm manner that will keep them safe. That way they know you're not trying to persuade them (and you shouldn't be). You're trying to education them.
  • Simple! (Score:5, Funny)

    by haeger ( 85819 ) on Sunday February 17, 2008 @01:35PM (#22454344)
    Post some of their homemade porn online and then ask if they think privacy is important. I think they might.
    Btw, don't forget to post the links to us. ;-)

    .haeger

  • by KillerBob ( 217953 ) on Sunday February 17, 2008 @01:35PM (#22454348)
    Seriously... Google them. Or somebody else at random. Show them how much information about them is already out there, and how easy it is to find. That'll convince them pretty quickly that they need to safeguard their information.
  • by HalAtWork ( 926717 ) on Sunday February 17, 2008 @01:37PM (#22454374)
    A lot of people are pretty self-righteous and tend to remark snidely "Why do you need privacy if you've got nothing to hide?" What are you supposed to say to someone that seems pretty opposed to privacy... they don't even care about your privacy much less their own. Now that 'terrorism' is a buzzword, people are even demonizing those who even bring up privacy as a concern.
    • by thePsychologist ( 1062886 ) on Sunday February 17, 2008 @02:08PM (#22454634) Journal
      Easy, tell them if they don't care about privacy then they won't mind installing video cameras in all rooms of their house. Or they wouldn't mind sharing their intimate details with anyone. Seriously, privacy is a basic human right, and it's natural to want some things private.

      I do have many things to hide. Everyone does. Those things aren't necessarily bad.
      • Even better:

        Ask them if such cameras can be fed straight to their insurance companies. Most people will write off things about random strangers, 1984 style government stuff, etc, as paranoid. If you can get them in the "It could raise you insurance rates..." angle, though, they listen much more often.

        Direct financial motivation usually works better than theoretical effects...
      • by mikael_j ( 106439 ) on Sunday February 17, 2008 @03:57PM (#22455472)

        I actually ended up using the cameras in your bathroom-angle with a local right-wing politician who was pro-CCTV everywhere and his reply was that he didn't have any problem with it since he trusted the government wouldn't want to look at him or anyone else going to the bathroom unless they were suspected of criminal activity. He seemed to be very suspicious of me being pro-privacy (suspicious as in "What is it you want to hide? are you some kind of a drug dealer?"), I guess some people just don't get it until they or someone they love get locked up for "exhibiting behavioural patterns indicating intent to commit a crime" or something like that...

        /Mikael

        • by Opportunist ( 166417 ) on Sunday February 17, 2008 @09:58PM (#22457958)
          Especially as a politician, he should understand the angle quite well. Two simple reasons:

          First: Nobody can make sure that your party stays on the helm forever, and the other party could want you gone. Worse, another candidate that wants your seat could.

          Second: "Misunderstandings" can be engineered quite easily when you have enough material.

          Give me ten sentences the utmost honest man ever said and I will make a criminal out of him. I forgot who said it, but it's true. And especially with seemingly "unquestionable evidence" such as video tapes. What's easier to engineer than a visit of very attractive young women at his door, every night? Just show them go there, but of course have the parts where he doesn't let them in disappear "mysteriously". What is this supposed to tell us? Does the honorable right wing politician invite prostitutes into his home? Of course his wife will stand by her husband and claim it ain't so, but ... can you be sure?

          Could you see this having a certain negative impact on his political career? Even though nothing illegal, not even immoral, ever happened, could you see how his peers, voters and supporters could suddenly start to turn away from him?
    • by Anonymous Coward on Sunday February 17, 2008 @02:25PM (#22454756)
      "'I've Got Nothing to Hide' and Other Misunderstandings of Privacy" by Daniel J. Solove
      http://papers.ssrn.com/sol3/papers.cfm?abstract_id=998565 [ssrn.com]
    • Re: (Score:3, Insightful)

      by sumdumass ( 711423 )
      Whenever you can use the word self-righteous, you are pretty much guaranteed that someone is acting in response to someone else's actions. Usually it is the person who is objecting but can be a number of others.

      That being said, to get to the real problem of the issue you should step back and look at your approach from an outside point of view. Often you will find problems with it that drive these other people into your objectionable path of behavior. It could be that you are over reacting, acting as if your
    • by Christoph ( 17845 ) <chris@cgstock.com> on Sunday February 17, 2008 @03:15PM (#22455152) Homepage Journal

      ...people are even demonizing those who even bring up privacy as a concern.

      I was sued in federal court for violating someone's right to privacy (06-cv-01164, D. Minn). I posted their photo on my website, and they sued to get it removed and get damages. I represented myself, had a trial Nov. 5th, and the verdict was issued last Friday. I won. Yes, I demonize the person who sued me over his exaggerated privacy concerns, which led to a baseless federal lawsuit that tried to quash my free speech rights. Their exaggerated privacy concerns were not harmless.

      I've posted about this litigation on Slashdot before, but the verdict is in now so here's the URL again: Gregerson v. Vilana [cgstock.com]

      The plus side of sharing private info on the web: I got to know my wife only after seeing her photo on her geocities page, scoping her out to see what the stranger [cgstock.com] from the other side of the world, who emailed me asking for a .pdf file, looked like (her formal writing style made her seem middle-aged, but her photo showed she was actually much younger, and we started corresponding).

      I posted my own medical information online 10 years ago, which has since helped other patients. I posted info about my late brother's illness, also to help other patients, which it seems to have done. If you reply to this post and attack me over my health problems, or my deceased brother's illness, I don't think that exposes me as a bad person -- it exposes you as a jerk. If you won't hire me because of these things, I -- me, personally -- am OK with that.

    • Re: (Score:3, Insightful)

      by gnasher719 ( 869701 )

      A lot of people are pretty self-righteous and tend to remark snidely "Why do you need privacy if you've got nothing to hide?"
      First, everybody has something to hide.

      Second, everybody has lots and lots of things that or nobody's business.

      Third, everybody would be at a severe disadvantage if somebody else knew everything about them.

      As an example, if you are selling a house, you wouldn't want the buyer to know the details of your financial situation.
    • by Poingggg ( 103097 ) on Sunday February 17, 2008 @05:00PM (#22455930)
      Against the "I have nothing to fear because I have nothing to hide"-like arguments I always say that you don't know what you would want to have kept hidden in, say, 10 or 20 years from now.

      Before WW2 the European Jews used the same argument that anyone was allowed to know they were Jewish when they allowed the registration of their religion. They were (sort of) right then, but we all know what happened in WW2, where the nazis made 'good' use of this registration.

      You do not know who will use your data for what purposes. I read once that for every proposed law, before accepting it, one should imagine what his worst enemy would be able to do with it if he (the enemy) got the power. Wise words, in my opinion.

  • not much really (Score:5, Insightful)

    by phrostie ( 121428 ) on Sunday February 17, 2008 @01:37PM (#22454380)
    for most people all you will do is alienate them from you if you lecture them.

    it's like warning a girl that her new boyfriend is an @sshole.
    tell her once, but after that she just has to learn on her own.

    most people just don't care until it bites them.
  • I've discovered that most people generally get really annoyed when you play the devil's advocate, poking holes in logically fallacious arguments. Also, people don't like being told what to do. In my opinion, a healthy sense of caution is good, and I've made more progress trying to inform people instead of telling them what they ought to do. If they don't want to take any action, well... It's their loss, in the end for the most part.

    Of course, if they have access to something you'd rather keep private (s
    • I've discovered that most people generally get really annoyed when you play the devil's advocate, poking holes in logically fallacious arguments.

      ...or when you catch them out in pretty much anything. Here's a dialogue I've had once or twice:

      -You're gonna love this. The secretary where I work? She had a birthday coming up, and we planned a surprise party--

      -Her dog likes peanut butter, right?

      -STOMP STOMP stomp stomp stomp...

      rj

    • by betterunixthanunix ( 980855 ) on Sunday February 17, 2008 @01:54PM (#22454536)
      "Food for thought: when we get all riled up about privacy, are we any better than the crazies who rail about pedophiles on the internet and make it seem like there are bogeymen around every corner?"

      No, because in the case of privacy, people are constantly trying to pry into each other's business. Speaking personally, I have had it confirmed at least once that an email sent to me had been maliciously faked in order to manipulate me, and I have had some circumstantial evidence that someone was reading email conversations I had with someone else. I've been approached by people who know that I am a programmer, and want to know if I could "hack into" someone else' email account so that they could read through it. This stuff isn't about the boogeyman government, it is about ordinary people who actually do have no respect for the privacy of others.

      Here's another angle to consider: sometimes, a message is easily misinterpreted when read by an uninformed party. When I was in Junior High School, I was once accused of plotting to blow up the school because of a note I had written to a friend, which had been misread by a teacher who found it after class. It isn't so uncommon. There are a dozen different situations like this, where some message is ambiguous and should only be read by someone who is fully informed on the context.

  • by theheadlessrabbit ( 1022587 ) on Sunday February 17, 2008 @01:38PM (#22454394) Homepage Journal
    i find that after a person is a victim of identity theft, they are far more likely to take privacy seriously.

    As a true friend, the best thing you can do to encourage friends to take privacy seriously is steal their credit card info, buy yourself lots of nice things, steal some deeds and sell their house and cars. Sell their personal info to advertising companies, and send any material that documents your friends doing some suspicious or potentially illegal activity to the local authorities.

    a few years later when they get out of jail and get their financial life back together, they won't take privacy for granted ever again.

    Of course, there is no reason to let your friends know that it was you, who so lovingly taught them this valuable life lesson.
    • i find that after a person is a victim of identity theft, they are far more likely to take privacy seriously.

      A good friend of mine used to never wear his helmet when we'd go mountain bike riding. I tried in earnest twice to convince him that he was really pushing his luck. He continued to ride sans helmet. Then one day as we were riding home, he hit some railroad tracks at an angle and went down hard. On his head.

      It took a while for the ambulance to arrive. The pool of blood around his head was fairly

  • by triskaidekaphile ( 252815 ) <xerafin@hotmail.com> on Sunday February 17, 2008 @01:38PM (#22454396) Homepage

    Email. Everyone uses it. Or some variation of it, such as SMS for the younger crowd.

    Point out to your non-IT friends that sending an "email" is NOT like sending a "letter". It is like sending a "postcard". Any number of people you might not know can see the entire contents of your message along the way -- plus they can keep a copy of each and every one of those messages forever.

    To take the analogy further, if they really want their "email" to be in an "envelope", use encryption!

  • I don't (Score:4, Interesting)

    by ShieldW0lf ( 601553 ) on Sunday February 17, 2008 @01:39PM (#22454402) Journal
    I try to convince them that they should be pushing to have this data made open to everyone rather than allowing the data to be kept as a private resource for the use of a few. And I try to make them understand that the Trusted Computing threat, which is all about remote censorship, is a real danger to them that can't really be effectively fought while the illusion of privacy maintained by obscurity is allowed to continue to exist.

    And to Captain Splendid and his friends, who will surely once more come along asking why I don't publish my home address and phone number here so he can come stare at me, it's because in the presence of rampant hypocracy that thrives untroubled by the transparency I hope to see one day, singling myself out makes me vulnerable in a way that systematic transparency would not. There is a difference between negotiating a unilateral disarming, which is how I view this effort, and throwing down your guns first and getting shot in the head, which is what you're suggesting I should do.

    • Re:I don't (Score:5, Insightful)

      by kvezach ( 1199717 ) on Sunday February 17, 2008 @03:06PM (#22455080)
      Once, we had a society where everything was known to everybody. That society was called the small town, and the result was oppression by groupthink as a measure of excellence, wielded against those who deviated from the norm, and where gossip and slander were social weapons of choice. Is that any better? Perhaps compared to a heavily rigged oligarchy, but that's not saying much.

      Better is this: keep public decisions and the processes leading to the decisions public (except when doing so would break privacy), and then keep the rest private, except by choice of the participants.

      The problem with complete public disclosure is not that your actions might be damning so much that it is that it can be cleverly twisted into something of the sort, and that these distortions very easily attain a life of their own.
  • Access Control (Score:5, Interesting)

    by Dolohov ( 114209 ) on Sunday February 17, 2008 @01:41PM (#22454426)
    I generally remind them that privacy is not just from the government, but is a matter of having some control over who knows what about your life. You may not be ashamed about your partying, for example, but that doesn't mean that you want employers or parents to know too much about it -- definitely not to find out about it without you having the excuse to explain that you're careful and responsible. Political beliefs are also important, whether to avoid arguments with family members who disagree, or to avoid reprisals from a boss whose political persuasions are opposite yours ("If he has enough money to donate to that campaign, clearly he doesn't need a raise!"), or even from a government whose views you oppose.

    And there are lots of personal details we're not ashamed of that we nevertheless would like to not be public. Vacation plans ought to be private from stalkers, ex-girlfriends, that really annoying friend from college who lives one town over from the hotel, etc. My sex life is nothing to be ashamed of, but nobody but my partner has any right to know about it.

    Ultimately, privacy is not about secrecy, it's about personal sovereignty: who gets to say what people have what information about my life?
  • Lot's of hard work (Score:5, Insightful)

    by globaljustin ( 574257 ) on Sunday February 17, 2008 @01:42PM (#22454432) Journal
    You ask a good question...

    No one really wants to be 'that guy' in the circle of friends. You know, the one that's always soapboxing about some sort of social injustice, evil corporations, or whatever. However, that's more or less what you need to do, because people MUST understand what is at stake when our rights to privacy are taken away.

    Now, you can help your friends understand how their privacy is seriously at risk without being an asshole. It just takes time, and perseverance. I have alot of friends who have very uninformed political opinions. It's rude to just lecture them every time the subject comes up, but there's nothing wrong with speaking the truth to your friends in a palatable, positive way.

    The more you mention issues of privacy, and the more well-informed YOU are about the issue, the more it will create top of mind awareness for them. In time, they will see your point. They will encounter a loss of privacy in their own lives, and because you were such a well informed friend, they will have the ability to make the mental connection. You really are doing them a favor.
    • Re: (Score:3, Interesting)

      by petes_PoV ( 912422 )
      I have a lot of friends who have very uninformed political opinions.

      Have you considered the possibility that politics just might not feature very large in their lives?

      If they live in a place where no matter who they vote for, they (as individuals) won't actually make any material difference, then it may be that they know this, either tacitly or explicitly and therefore have decided to expend their energies on more meaningful pursuits.

      Back on topic. The security-innocents may have a similar set of values

  • and that the info that police might keep on them [theglobeandmail.com], however false it may be, can affect their lives one way or another...

  • The hard way... (Score:3, Insightful)

    by zubernerd ( 518077 ) * on Sunday February 17, 2008 @01:45PM (#22454464)
    How do you convince the average modern user that they should think about their privacy and the privacy of others when turning on their computer?

    If they won't listen, they may need to learn the hard way, when they lose money or friends from being free with their personal information. I remember my first year in college, I knew a couple of my fellow freshmen who learned to lock their dorm room doors when their stuff was stolen. They learned the expensive way not to trust everyone.
  • by Wardish ( 699865 ) on Sunday February 17, 2008 @01:47PM (#22454476) Journal
    If you want to convince people then you have to provide examples that they can relate to.

    I suggest you gather up a number of different examples (as no single one will appeal to everyone). Once you have some you can provide your IT lite friends with relevant examples that they can relate to.

    Wardish
    • Absolutely. People don't really care if the government is reading their email, or if Google is indexing every word they say, or if Facebook keeps permanent logs on everything they click on. People do care about real life examples of how cryptography could have protected someone, whether a fake email or a message read out of context, especially when they can relate to the situation. It also helps if the system is quick and easy to use, like OTR (or PGP if your friends aren't too attached to webmail).
    • Re: (Score:3, Insightful)

      by Klaus_1250 ( 987230 )

      Works great. I actually had the whole privacy-discussion with someone once and lost. Later I learned that the person in question had cheated on his/her partner. Next time we met, I suggested that it would be a good idea if governments set up a system to track cheating, adultery and promiscuity (not really doable, but with some difficult words, complex sentences and exaggerated claims of technical feasibility, you can convince non-techies) and make that information available to the public and usable in divor

  • That's easy. Gain access to your friend's credit card account over the phone, by using only information you found out about him from the internet (birthdate, address, mother's maiden name, etc.). That will scare anyone shitless.
  • Ask them if they'd be happy getting bills on postcards. Why do they like envelopes if they have nothing to hide?
  • by Protonk ( 599901 ) on Sunday February 17, 2008 @02:06PM (#22454608) Homepage
    In this case we are talking about 2-3 different things:

    First, the problem of formerly private information that your friends have willingly made public, either because of convienience (information given to a website that they use for shopping) or on a social networking website.

    Second, the private information that they are unwittingly making public, or leaving themselves at risk of making it public.

    Third, that governments may be helping themselves to information thought to be private.

    The first is a cultural difference, the third is out of your control, and the second is the really important one. You aren't going to win the debate on the first one. We've seen this debate before, on anonymity for BBS users, later on the rise of cookies. On one side were the forces of good, arguing that these changes were very real invasions of privacy and made your computer do things you didn't know it was doing and wouldn't want it to do if you did know. On the other side was convenience. It sucks to have to log in to slashdot every time I open a new browser window. It's kind of nice that Amazon can make recommendations to me. Cookies let that happen and the public debate, for what it was worth was won pretty handily. Now, that doesn't mean that companies started using cookies as an outgrowth of the democratic will of internet users. It just means that the level of outrage was muted over cookies enough for image conscious companies to get by with using them.

    the same thing is going on w/ facebook/myspace/etc. The tables may turn on them (and will probably turn on facebook soonish), but for now we like the fact that others can see our name/face/job/school more than we dislike that these things are no longer private. Part of that outlook comes from the fact that we are limited in imagination. We see facebook one screen at a time. We can't look at people who aren't in our group (I think, haven't used it in a while). It takes a non-trivial amount of time to look through information. Consequently, we see that as the ONLY way to grab data from facebook. We don't connect (or at least the non-IT ppl) the fact that someone broke down anon/aggregate survey data from aol and netflix to get private information automatically. We don't think about scraping programs that read sites like myspace/facebook and correlate names and zipcodes with other sources of inoformation on the web.

    The last part of this failure of imagination is that there is a cost to privacy. If I want my personal information to be private wholly from facebook, I can't be on facebook. Relatively speaking, that is a large cost. There is no 'maximum privacy' level for facebook where you can post pics of you and your friends and make comments and it won't be recorded somewhere. That product doesn't exist.

    Ok. I won't touch on the third point because that is a flame war waiting to happen. Needless to say, it is out of your direct control.

    The second point. My advice is be direct when the situation calls for it, but don't bother when it doesn't. If you are out at a baseball game, don't strike up a conversation like "Gee bob, I noticed that your password for your computer is 1 2 3 4 5 and that you sure do have an awful lot of sensitive info on there. Don't you think that you ought to change that?".


    And then just tell them to get a mac. If they aren't security conscious enough to get a virus scanner while running windows then they really should be using an OS that does everything for them.
  • You could mind your own business and stop trying to push your beliefs on them.

    Also, security and privacy are different things. Privacy advocates seem to have some strange motivation beyond simple protection from data and identity theft or other actual harm.

  • by BoRegardless ( 721219 ) on Sunday February 17, 2008 @02:13PM (#22454672)
    I've tried to point out problems to several people (the ones with Post-It notes with their passwords on screen corners or under keyboards). They don't want to take the time to learn enough and make a method for keeping things "straight". They just want things "to work, like the TV".

    I've pointed out to one friend that letting people use your account on your Mac will eventually cause problems (half a dozen teenage grandkids = reinstall the OS after God knows what was done). She wasn't interested in setting up a Guest account.

    I've pointed out to one friend that with 3 late grade school kids he needs parental control software on his Dell to keep the kids in line (at least a bit), but that fell on deaf ears. I pointed out his home PC was a part of a Botnet (3 gradeschool kids on the machine, so no wonder). I specifically noted that means virtually anything on that machine including passwords he types is known to the person who controls the BotNet including any financial or work docs (he's a lawyer). He said he would fix it, but 9 months later, it is obvious nothing changed, except... they found the kids surfing porn.

    I mentioned that the "Near Zero" time for a busy person to fix "the problems" is a MacMini for around $600, and they can still run Windows XP if they want. No change observed.

    I simply have no answer for dumb human habits used by smart people. They are good friends, so I don't say anything more.
  • Go to veromi.net (Score:3, Interesting)

    by antifoidulus ( 807088 ) on Sunday February 17, 2008 @02:15PM (#22454692) Homepage Journal
    and see if you can find something about them(hopefully without paying) that they haven't shared with you. Something like, "Oh, so your (mother/brother/sister) was born in xxxx" or "Your middle name is Tiffany"? Or you could just show them that site. Scariest site on the internet if you ask me(well, aside from vomit porn)
  • google it! redux (Score:3, Insightful)

    by fermion ( 181285 ) on Sunday February 17, 2008 @02:28PM (#22454774) Homepage Journal
    As technology changes, the expectation of privacy was high, even from your family. Not so long ago, one could travel for a week or a month and never has to see anyone you didn't like. Even 30 years ago travel and communication was expensive enough to have an excuse not to talk to anyone. In terms of more conventional privacy, it was pretty easy to wander into a field and have a secure conversation.

    Today you are lucky to be able to lose yourself anywhere, be able to have a private conversation in any convenient location. Most of the time you will be caught on tape at least coming and going. This loss of privacy is accepted for obvious reasons.

    So, when asked about privacy I wonder what they are talking about. Is it the people who put every detail of their lives on Facebook, then whine when those details are exploited? Is it those people who use the services of google, like gmail, with no worry that such mail may be used for profit? Or the people who send unencrypted email? Or the identity thieve issue, which is not so much a technology issue, as a going through people's garbage issue.

    Basically privacy is a compromise. To get people hyper-concerned about privacy, they have to give up some luxuries they have become accustomed to. For people who will support torture to prevent a 1 in 10,000 million chance they might die in a terrorist attack, it seems like a deal that is unlikely to be closed.

  • by Rinisari ( 521266 ) on Sunday February 17, 2008 @02:50PM (#22454942) Homepage Journal

    STOP READING MY THOUGHTS. Ugh. I'm having this same problem.

    In summary, the Pennsylvania Department of Education now requires all student-teachers-to-be to get fingerprinted to have their federal criminal records checked. Previously, PDE required only state checks, but then it realized that a criminal could come in from out of state.

    The problem with this fingerprinting process isn't the FBI, which expunges the fingerprints immediately after delivering the results of the check. The problem is with Cogent, the company that actually performs the fingerprinting and sends off the prints to be checked by the FBI. Afterwards, Cogent keeps the prints on file (on paper or electronically, I'm not sure) for at least one year.

    I was in dialog with PDE regarding this, and I seem to have been dismissed as a crazy. I simply don't want my fingerprints anywhere where anyone but me can get to them, unless I have been convicted of a crime, which I have not, nor have I ever even been inside a police station or barely even talked to a cop.

    I asked PDE what my recourse is, and it gave me a non-answer. I've deferred my question to my program chair, who will probably take it to the department chair. I hope to be either exempted from the fingerprinting requirement or have a special agreement constructed with Cogent saying that it will expunge my records immediately after submitting them to the FBI.

  • by AsmordeanX ( 615669 ) on Sunday February 17, 2008 @03:40PM (#22455326)
    I'm often floored at how much information people post on Facebook, Myspace, etc. I'm one of those weirdos that uses a screen name for everything and only a few people in the world know who I really am from my screen name.

    I use decent passwords, and keep info that could be used to harm me to a minimum. I don't put a message up on Facebook saying how excited I am to have just bought a $750,000 new house and $37,500 new car or and here is my address and the key is under the doormat.

    This was my boss's and her children's attitude prior to my employment. I'm the IT guy so of course I ended up fixing their PC when it got riddled with spyware/virii/worms/etc. When they asked me what those programs did I put the fear of God into them. I had them so scared they were on the phone changing bank passwords, switching from using "1132" as a password to something 16 digits long, deleting more private info off of places like Facebook etc.

    Yes I stretched the truth about the dangers of the apps they had managed to be infected with but they are a hell of a lot better now. They shred mail and those fracking "you've been pre-approved!" credit offers.

    They didn't get burned but I made them think like they narrowly dodged a bullet and they are better for it.
  • by constantnormal ( 512494 ) on Sunday February 17, 2008 @04:05PM (#22455508)
    ... as Bruce Schneier points out ...

    "The debate isn't security versus privacy. It's liberty versus control."
    http://www.schneier.com/blog/archives/2008/01/security_vs_pri.html [schneier.com]

    If they don't get it after you explain that, walk away, as you are never going to convince them.

  • by ScrewMaster ( 602015 ) on Sunday February 17, 2008 @04:41PM (#22455774)
    is either already knowledgeable enough to take care of themselves, or completely ignorant. There seems to be little middle ground, because those that consider their personal information valuable take steps to protect it, learn what they need to learn in order to accomplish that. They ask questions like, "I understand I need a firewall, can you recommend a good one?" or "I'm looking to get a wireless setup at home ... how do I configure it so it's more secure?" I can deal with people like that. They're willing to learn.

    Then there are the clueless ones, those who agree that privacy and security are important, but simply refuse to see their friendly personal computer as a potential threat in that regard. Just can't see it. Sure, I've set up security for people, done my best to keep them from screwing up too much, tried to educate them a little ... but I always come back to find the firewall turned off because "Facebook stopped working and I thought it might be the firewall" or "this game I got off the Internet kept throwing up little windows saying 'this program is trying to access the Internet' and I got tired of clicking Allow." Gagh. That's not even counting the utter inability of these people to take even the slightest precautions when it comes to email. It's not like they haven't been told, in no uncertain terms, what they need to do to keep their data safe. They just refuse to do it ... and when something bad happens to them I just shrug. An "I told you so" just isn't worth the effort.

    It's very frustrating: you just want to smack them with a cluebat, you really do. I guess I'll just have to get used to willful ignorance. Might as well wish that SUV drivers would stop being four-wheeled sociopathic assholes. I don't see either situation improving any time soon.
  • Loaded question? (Score:4, Insightful)

    by SmallFurryCreature ( 593017 ) on Sunday February 17, 2008 @04:49PM (#22455836) Journal

    Does privacy matter? The poster presumes it does, but somehow is unable to think of any reasons. If privacy REALLY mattered to him, he could think of reasons why it mattered and then tell them.

    What I think is that the poster is one of those people who latch onto an idea without ever fully realising why. Instead of just flapping out that privacy is important and then wondering why nobody seems to "get it" is useless. First ask yourselve why YOUR privacy is so damned important, then you will have the answer you can tell to others.

    But don't just take a position and then look for arguments to convince others. That works for a debating club where you are given a topic, not for persuading people to do something you care about.

  • by fddr ( 1241166 ) on Sunday February 17, 2008 @06:03PM (#22456354)
    Daniel Solove, an associate professor of law at George Washington University Law School, has a good paper on this subject titled, "I've Got Nothing To Hide" and other Misunderstandings of Privacy (http://www.scribd.com/doc/187371/-Ive-Got-Nothing-To-Hide-and-other-Misunderstandings-of-Privacy).
  • by erc ( 38443 ) <ercNO@SPAMpobox.com> on Sunday February 17, 2008 @07:22PM (#22456946) Homepage
    Ask them if they use envelopes when they mail out bills or other correspondence. "Of course I do!" will usually be the response. Then ask them if they'd mind if you listened in while they talked on the phone or in person to their doctor or lawyer or spouse or significant other. "That's none of your business!" will again be the usual response. "But why? If you're not concerned about privacy, why should you care about other people seeing what bills you pay, what you write or say to your lawyer or doctor or spouse or lover?"

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