Phil O. writes "I work for a company with 30+ locations across North America. Some offices have hundreds of employees; some only a dozen. We're looking for a secure, multi-platform IM client we could implement across the organization. One group is pushing for Microsoft's solution, but it has a number of drawbacks (including cost). What other options are out there, and what has worked well in similar situations? Security is a big concern for the company."
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