lanimreT writes "I work at a medium-sized non-profit organization. We've been considering a switch from our current constituent relationship manager (CRM) The Raiser's Edge to Common Ground, a non-profit-focused CRM built on SalesForce. I would like to hear from other organizations that have already done this. What features are present in Raiser's Edge but missing in Common Ground? Is your workflow improved by the new software? If you had it to do over again, would you make the switch?"