Slashdot is powered by your submissions, so send in your scoop

 



Forgot your password?
typodupeerror
Check out the new SourceForge HTML5 internet speed test! No Flash necessary and runs on all devices. ×
AT&T

Ask Slashdot: AT&T's Data Usage Definition Proprietary? 562

stox writes "As many of you know, AT&T has implemented caps on DSL usage. When this was implemented, I started getting emails letting me know my usage as likely to exceed the cap. After consulting their Internet Usage web page, I felt the numbers just weren't right. With the help of Tomato on my router, I started measuring my usage, and ended up with numbers substantially below what AT&T was reporting on a day-to-day basis. Typically around 20-30% less. By the way, this usage is the sum of inbound and outbound. At this point, I decided to contact AT&T support to determine what exactly they were defining as usage, as their web pages never really define it. Boy, did I get a surprise. After several calls, they finally told me they consider the methodology by which they calculate bandwidth usage to be proprietary. Yes, you read that right; it's a secret. They left me with the option to contact their executive offices via snail mail. Email was not an option. So, I bring my questions to you, all-knowing Slashdotters: are there any laws that require AT&T to divulge how they are calculating data usage? Should I contact my state's commerce commission or the FCC to attempt to get an answer to this?"
This discussion has been archived. No new comments can be posted.

Ask Slashdot: AT&T's Data Usage Definition Proprietary?

Comments Filter:

But it does move! -- Galileo Galilei

Working...