New submitter DarkHorseman writes: I am looking into a new position with my employer and have the opportunity to work with the development and QA team to further the creation of a Quality Assurance Framework that will be used into the long-term future. This is software that has been in continuous development, in-house, for >10 years and is used company-wide (Fortune100, ~1000 locations, >10k users, different varieties based on discipline) as a repair toolset on a large variety of computers (high variability of SW/HW configuration). Now is the time to formalize the QA process. We have developed purpose-built tools and include vendor-specific applications based on business need. This framework will ideally provide a thorough and documentable means by which a team of testers could help to thoroughly ensure proper functionality before pushing the software to all locations. The information provided by Lynda.com along with other sources has been invaluable in understanding the software side of QA but I have seen very little in terms of actual creation of the framework of the process. What would you consider the best resources to prepare me to succeed? Even if your QA needs are for smaller projects, what advice do you have for formalizing the process?