sirfunk asks: "I am a student and part-time system admin for a few local businesses. Most of the businesses I work for do not have me come in regularly, I'm sort of on a on-call, fix-it-when-it-breaks schedule. I'm wondering if anyone out there has come across a personal ticket-tracking system, that would allow my businesses to submit tickets with their problems and priority. The primary requirement would be that the user interface (for my businesses) would be very simple. I've checked out Bugzilla and Trac both of them look way overcomplicated for my needs. Any ideas?"